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Found 5 results for "not getting alerts"
Articles
Troubleshooting
Staff are not getting push notifications
If notifications are not reaching a phone, the usual cause is the phone itself blocking Paddl, even when every switch inside Paddl is on.
Alerts & NotificationsUnderstanding Alerts
What Paddl alerts mean, how they are raised, and how to clear them before an inspection.
Alerts & NotificationsNotification Settings
Choose what notifies you and how, set quiet hours, and get a message to the whole team.
OperationsWhat are Rules & Automations?
Set up rules that prompt staff and create tasks automatically based on real conditions like the weather and forecast.
Alerts & NotificationsUnfilled shift alerts
When Paddl tells you a published shift has nobody on it, how the till changes the order, and how the alert clears.