Getting Started
Set up your account, configure your business, and invite your team.
Getting Started with Paddl
Set up your account, configure your business, invite your team, and get your first checks running.
Read articleSmart Document Uploads & AI Setup
Upload your existing paperwork and let Paddl read it to build your allergens, HACCP, knowledge base, and more.
Read articleSetting Up Your Business Profile & Locations
Configure business details, add each venue, and set opening hours, timezones, and monitoring thresholds.
Read articleInviting and Managing Team Members
Invite staff, choose roles, organise people into groups, and understand what each role can do.
Read articleAdmin Panel vs Mobile App
When to use the admin panel and when to use the app, and how managers move between them.
Read articleLogging In and Troubleshooting Access
Log in, switch accounts, reset a password, and fix the most common access problems.
Read articleYour Profile & Security
Change your name, email, and password, set a profile photo, and turn on two-factor authentication.
Read articleYour Dashboard: Readiness and Requires attention
What Home shows when you sign in: how ready each site is for an inspection, the official food hygiene rating, and the four lists of what needs you.
Read articleFinding Your Way Around
The sidebar and its sections, searching for any page, the Settings home, the bar at the bottom of a phone screen, and what the colours of Paddl's messages mean.
Read articlePaddy's analysis
How Paddy reads your documents and records in each area, what a finding is, what you can do with one, and when the analysis runs.
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