Your business profile
The business profile holds details that appear across Paddl and on exported documents. Set it under Settings > Business.
Business name and logo (used on exported HACCP and SFBB documents)
Contact phone and website
Company and VAT or registration numbers
Country, which drives the region-specific behaviour below
How country changes the app
Setting | UK | EU | US |
|---|---|---|---|
Allergen standard | 14 allergens | 14 allergens | 9 FDA allergens |
Food safety system | SFBB available | Equivalent tools | Equivalent tools |
Inspection wording | EHO | Health inspection | Health inspection |
Chemical labels | COSHH / GHS | COSHH / GHS | GHS |
Adding a location
A location is a single venue. To add one:
Go to Locations and click Add Location
Enter the name and type (restaurant, cafe, pub, and so on)
Add the address and select the timezone
Set the operating hours for each day of the week
Set monitoring thresholds where relevant, such as a noise limit for licensed venues
Save
Why opening hours matter
Routines and reports are scheduled around your operating days, so accurate hours keep the right tasks appearing on the right days. Opening hours are not the same as licensed hours: premises licences live under Licences & Permits so their conditions and renewal dates are tracked separately.
Capacity and noise thresholds
On the location page you can set a maximum capacity and, for licensed or late-night venues, a noise threshold in decibels and where the reading is taken. These feed the capacity and noise logs under Location Monitoring, so a reading over the threshold can be flagged.
Assigning staff to a location
Each staff member is assigned to one or more locations, which controls what they see. Set this when you invite someone, or later from Team > Team Members by opening the person and ticking their locations. Everyone needs at least one location.
Editing or deleting a location
Open a location from Locations to edit its details, hours, thresholds, or image. To remove one, use Delete on its page and confirm. Deleting a location is permanent and removes its records, so only do it for a site you have genuinely closed. Removing a location also changes your subscription.
Running multiple sites
You can manage many locations from one account, and routines, documents, and records can target specific sites or all of them. On enterprise accounts you can also group sites into regions. Adding a location changes your subscription, covered in How Paddl Pricing Works.