Logging in
Log in to the admin panel at manage.paddl-ai.co/login with the email and password you set when accepting your invite. The app uses the same details.
Switching accounts
In the app: tap the profile or settings icon, choose Log Out, and log in with the other account.
In the admin panel: click your name in the top-right corner, choose Log Out, and log in again.
Common problems and fixes
Problem | Fix |
|---|---|
"This page isn't working" error | Go to manage.paddl-ai.co/login (not the root domain), clear cache and cookies, or try a private window |
Forgotten password | Click "Forgot password?" and enter your email; the reset link arrives in a few minutes (check spam) |
Invite never arrived | Check spam, confirm the email in Team > Team Members is correct, then resend |
Can't see your tasks in the app | Make sure you have checked in to the correct location |
Still stuck?
Use the chat widget at help.paddl-ai.co or email support@paddl-ai.co.