Search Help Articles
Found 19 results for "login"
Articles
Signing In, Face ID & Shared Tablets
Use Face ID or a fingerprint, stay signed in, and unlock a shared tablet with its device PIN instead of signing back in.
Mobile AppSubmitting Handover & End-of-Shift Reports
Raise handover notes at the end of a shift, see how the next shift picks them up at check-in, and where managers review them.
Mobile AppDownloading the Paddl App
Where to get the Paddl Assist app and how to log in the first time.
Getting StartedYour Profile & Security
Change your name, email, and password, set a profile photo, and turn on two-factor authentication.
Team ChatShared tablets: tapping in with a PIN
A tablet behind the bar can be used by the whole team without everybody sharing one login, so check-ins and messages are attributed to the right person.
OperationsConnecting SumUp POS (Goodtill)
Ask SumUp to switch on API access, then link with your account subdomain and an owner login.
Getting StartedInviting and Managing Team Members
Invite staff, choose roles, organise people into groups, and understand what each role can do.
TroubleshootingThe till is not syncing
Work through a Square connection that shows an error, was revoked, or has stopped sending takings.
TroubleshootingWe keep getting logged out on a tablet
Why a shared tablet seemed to log itself out or "expire" mid-shift, and how the device PIN replaces that.
Account & BillingSwitching Between Businesses & Adding a New One
Use the business switcher to move between businesses you belong to, and add a new business with its own billing.
OperationsConnecting Square
Connect your Square account so takings arrive every half hour, with thirteen months of history to start from.
Mobile AppYour Compliance & Profile in the App
See your own training, documents, certificates, and compliance score, and change your app settings.
TroubleshootingA staff member cannot log in
Most sign-in problems come down to the account, the invite, or the subscription rather than the password itself.
Getting StartedLogging In and Troubleshooting Access
Log in, switch accounts, reset a password, and fix the most common access problems.
Getting StartedGetting Started with Paddl
Set up your account, configure your business, invite your team, and get your first checks running.
Getting StartedAdmin Panel vs Mobile App
When to use the admin panel and when to use the app, and how managers move between them.