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Find guides, tutorials, and answers to help you get the most out of Paddl.
Browse by Topic
Getting Started
Set up your account, configure your business, and invite your team.
Browse articlesMobile App
Download the app and complete tasks, checks, and reports on the go.
Browse articlesCompliance & Food Safety
HACCP, SFBB, allergens, temperatures, COSHH, risk assessments, and inspections.
Browse articlesOperations
Routines, deliveries, documents, training, equipment, suppliers, and the Knowledge Hub.
Browse articlesProtection
Insurance, licences, lease, business rates, legal guidance, complaints, and reviews.
Browse articlesAccount & Billing
Pricing, subscription, adding locations and users, payments, and regional settings.
Browse articlesAlerts & Notifications
Understand the alerts Paddl raises and control how you are notified.
Browse articlesFAQs
Quick answers to commonly asked questions
Browse articlesRecently Updated
Notification Settings
Choose what notifies you and how, and the best ways to get a message to the whole team today.
Alerts & NotificationsUnderstanding Alerts
What Paddl alerts mean, how they are raised, and how to clear them before an inspection.
Account & BillingSetting Up Regions
Group your locations into regions for cleaner multi-site management on enterprise accounts.
Account & BillingSwitching Between Businesses & Adding a New One
Use the business switcher to move between businesses you belong to, and add a new business with its own billing.
Account & BillingRegional & Unit Settings
Choose temperature units and date format, and understand how your country changes the app.
Account & BillingManaging Your Subscription
Add locations, users, and storage, change your plan, update payment, and cancel. For account owners.
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