Operations
Routines, deliveries, documents, training, equipment, suppliers, and the Knowledge Hub.
Routines and Checklists
Build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.
Read articleClosing a Site for a Period
Tell Paddl a location is shut between two dates so no tasks are created for those days, and clear any that already were.
Read articleRecording Deliveries & Traceability
Record deliveries with temperatures and batch detail so you can trace stock and act fast on a recall.
Read articleDocuments and Staff Sign-Off
Upload policies, require staff signatures, track sign-off, and let AI extract key data from what you upload.
Read articleKnowledge Hub and Ask Paddy
Build a searchable knowledge base, and use Ask Paddy to answer questions from it and to set work up for you.
Read articleWhat Ask Paddy can do for you
Ask Paddy can set up routines, book visits, draft paperwork, chase your team and build an audit pack. Here is what to ask for.
Read articleConfirming and cancelling Paddy actions
Ask Paddy always shows you what it is about to do and waits for you to confirm. Here is how that works and what gets recorded.
Read articleStaff Training & Compliance
Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.
Read articleEquipment Management
Track equipment, schedule servicing and PAT testing, attach manuals, and link items to your HACCP controls.
Read articleManaging Suppliers & Recalls
Keep supplier records and act on recalls fast using the batch detail captured at goods-in.
Read articleManaging Contractors
Set credential requirements, invite contractors, review their documents, and control access with events.
Read articleManaging Visitors
Log visitors quickly or send a self sign-in link, capture badge details, and keep an on-site record.
Read articleImporting Data with CSV
Bulk-load equipment, suppliers, and allergens from a spreadsheet instead of adding them one at a time.
Read articleThe Calendar (Month View)
See tasks, equipment servicing, maintenance, and appointments on one calendar, and subscribe to it.
Read articleMaintenance Jobs & Appointments
How a reported fault becomes a booked job, gets a deadline, and is tracked through to done.
Read articleAreas & Rooms
Divide a venue into the places work actually happens: the cellar, the customer WC, or all sixty guest rooms.
Read articleAssigning Maintenance Work
Give a job to a person, a team or a contractor, and make sure the person it lands on is told.
Read articlePlanned Maintenance (PPM)
The checks and services that should happen on a cycle, from a catalogue of what a UK hospitality site is expected to do.
Read articleMaintenance Reporting
What you spent, where the backlog is, which places keep breaking, and what the landlord should be paying for.
Read articleRecalls & Batch Traceability
Trace stock from supplier to use, and act quickly and provably when a supplier issues a recall.
Read articleStaff Inductions
Set up an induction so new starters complete the right steps and sign the right documents on day one.
Read articleExporting & Printing Your Records
Where to find the export, download, and print options across Paddl, and which format each one gives you.
Read articleBuilding your first rota
Draft a week, copy last week forward, and save a template you can reuse.
Read articlePublishing a rota, and what the notice counter means
What staff see when you publish, and why Paddl records how much notice each change gave.
Read articleEligibility warnings on the rota
What each warning means, and why Paddl warns you rather than stopping you.
Read articleApproving hours and timesheets
How Paddl works out what was worked, what the flags mean, and how to correct a line.
Read articleExporting hours to payroll
The four formats, what is in the file, and what Paddl deliberately does not do.
Read articleRecording tips and how they were shared
Enter a tip pot per period, share it over approved hours, and keep the record the law now asks for.
Read articleThe rota and closed sites
What happens to shifts and alerts when a site is shut for a refurbishment or a holiday.
Read articleWhat are Rules & Automations?
Set up rules that prompt staff and create tasks automatically based on real conditions like the weather and forecast.
Read articleCreate your first automation
Use a starter template to set up a working rule in a couple of minutes.
Read articleShow weather, wind and tide at check-in
Give staff live conditions for their location the moment they check in.
Read articleReact when a temperature is logged out of range
Automatically create a corrective task and alert managers the moment a fridge or freezer is logged out of safe range.
Read articleSend staff a task when the forecast matches
Create a task automatically when the day is forecast sunny, hot or wet.
Read articleConditions explained
How weather conditions work, and how combining them controls when a rule fires.
Read articleActions explained
The things a rule can do when it fires, from showing a panel to creating a task.
Read articleApply a rule to specific locations
Run a rule everywhere or only at the sites it suits.
Read articleAdd manager notes to the handover report
Leave attributed notes on the day's handover so the next shift knows what changed.
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