Staff Training & Compliance

Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.

2 min readUpdated Today
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How training works in Paddl

Paddl has a library of training modules you assign to your team, such as allergen awareness, food hygiene, and health and safety. A module can include an assessment, issue a certificate, and carry a renewal cycle, so training is something you can prove rather than just claim.

Assigning a module

  1. Go to Team > Training > Modules

  2. Open the module you want, for example Allergen Awareness

  3. Click Assign Module

  4. Assign it by role, staff group, or location, or leave the selection empty to assign it to everyone

  5. Save, and assigned staff are notified to complete it in the app

Assessments, certificates, and renewals

  • Modules can include multiple-choice questions with a pass threshold

  • Passing issues a certificate with a score and issue date

  • Modules with a renewal cycle flag automatically when a refresher is due

  • Staff can complete training offline and it syncs when they reconnect

The compliance matrix

Go to Team > Training > Modules > Compliance for a grid of every staff member against every assigned module. Each cell has a status so you can spot gaps at a glance.

Status

Meaning

Valid

Completed and in date

Expiring

In date but due for renewal soon

Expired

Past its renewal date, needs redoing

Not started

Assigned but not yet begun

In progress

Started, not yet passed

Superseded

A newer version is available to retake

Tip: Ask Paddy "which staff have overdue training?" and it will read your training status and answer directly.

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