Managing Suppliers & Recalls

Keep supplier records and act on recalls fast using the batch detail captured at goods-in.

1 min readUpdated Today
suppliersdeliveriesrecallstraceabilitycompliance

Supplier records

Keep a record of every supplier with their category and contact details under Suppliers. This information is also available to staff through the Knowledge Hub and Ask Paddy, so "who do we order fish from?" has an answer.

  1. Go to Suppliers and click Add Supplier

  2. Enter the name, category, and contact details

  3. Add notes about delivery schedules or special requirements

Recalls

When a supplier issues a recall, record it under Recalls with the affected products and the action required. Combined with the batch detail you captured when recording deliveries, you can trace affected stock, remove it, and log exactly what you did and when.

Why it matters

Inspectors often ask to see supplier records and a working traceability system. Keeping both in Paddl means they are always to hand and up to date.

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