Managing Visitors

Log visitors quickly or send a self sign-in link, capture badge details, and keep an on-site record.

2 min readUpdated Today
visitorssign-incheck-inbadgedoor staffsecurity

Why log visitors

Logging visitors gives you a record of who was on the premises and when, which supports safety, security, and licensing. Visitors are lightweight: there is no account to create, just a sign-in record. Manage them under Team > Visitors.

Two ways to sign a visitor in

Method

How it works

Fill in details

You enter the visitor's details and they are checked in straight away

Send a link

You send the visitor a link to a self sign-in form; they complete it themselves and are checked in on submit

What you capture

Pick the visitor's role (for example door staff or cleaning) and location, then capture the relevant details. Role-specific fields appear automatically, such as a badge number and expiry or a body-cam number for door staff, plus any notes.

Check-in and check-out

A logged visitor is checked in with a timestamp. Check them out when they leave, and Paddl will also auto-check-out visitors a couple of hours after the location closes so nobody is left showing as on site overnight.

Seeing who is on site

The visitors screen shows who is currently on site, how many visited over a period, and anyone whose self sign-in link is still outstanding. Filter by date range, role, status, and location. Managers can also see and check out on-site visitors from manager mode in the app.

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