Why log visitors
Logging visitors gives you a record of who was on the premises and when, which supports safety, security, and licensing. Visitors are lightweight: there is no account to create, just a sign-in record. Manage them under Team > Visitors.
Two ways to sign a visitor in
Method | How it works |
|---|---|
Fill in details | You enter the visitor's details and they are checked in straight away |
Send a link | You send the visitor a link to a self sign-in form; they complete it themselves and are checked in on submit |
What you capture
Pick the visitor's role (for example door staff or cleaning) and location, then capture the relevant details. Role-specific fields appear automatically, such as a badge number and expiry or a body-cam number for door staff, plus any notes.
Check-in and check-out
A logged visitor is checked in with a timestamp. When they leave, open them from the visitors screen (or the on-site list in manager mode in the app) and check them out. Paddl also auto-checks-out visitors a couple of hours after the location closes, so nobody is left showing as on site overnight.
Can I change the visitor types?
The visitor types (door staff, cleaning, catering, and so on) are a standard set shared across Paddl, so you pick from them rather than editing or adding your own. Each type brings the fields that suit it, such as a badge or body-cam number for door staff. If none is an exact fit, choose the closest one and use the notes field for anything specific. The same taxonomy is used for contractors, which keeps roles consistent across both.
Seeing who is on site
The visitors screen shows who is currently on site, how many visited over a period, and anyone whose self sign-in link is still outstanding. Filter by date range, role, status, and location. Managers can also see and check out on-site visitors from manager mode in the app.