Closing a Site for a Period

Tell Paddl a location is shut between two dates so no tasks are created for those days, and clear any that already were.

3 min readUpdated Today
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What a closure period is

A closure period tells Paddl that a location is shut between two dates. No routines are generated for those days, so a site nobody is working at does not build up a pile of tasks nobody could have done.

It is meant for a temporary shutdown: a refurbishment, a seasonal close, a holiday, a kitchen out of action. The location stays in your account with all its history intact.

Adding one

  1. Go to Locations and open the location

  2. Scroll to Closure periods, just below the opening hours

  3. Click Add closure period and choose the first and last day the site is shut. Both of those days are included

  4. Add a reason if it is useful for your own records, then confirm

Owners and managers can set closure periods.

What happens to tasks already scheduled

Paddl prepares tasks about a week ahead, so there are usually some already sitting in the dates you are about to close. Before anything is removed you are told how many there are and asked to confirm.

Tasks nobody has touched are removed. Anything already started, part-filled, photographed, signed, or completed is kept, so no real work disappears.

Closing a period that has already passed

You can backdate a closure. If a site was shut last month and has built up a long list of overdue tasks, add a closure period covering those dates and they clear in one go. Records completed before and after are left alone.

A closed stretch then reads as not applicable in your compliance figures, rather than as a month of failures.

Reopening

Remove the closure period from the same place. Tasks start generating again for future dates on their own, within a few days.

Note: Removing a closure period does not bring back the tasks it removed. Those dates stay clear.

Closure period, opening hours, or deactivating?

Use

When

Closure period

The site is shut for a stretch of dates and will reopen

Opening hours

The normal trading week, for example closed every Sunday

Deactivating a location

The site has gone for good

Important: Setting every day in the opening hours to closed does not stop tasks being created. Opening hours describe a normal trading week; a closure period is what tells Paddl the site is shut. If a location is quietly filling up with overdue tasks nobody can clear, this is usually why.

While a site is closed

  • No new tasks are created for those dates

  • The location card shows when it is closed until

  • End-of-day summaries and end-of-shift reminders pause for that site

For clearing individual records that were missed for other reasons, see Food Safety and Hygiene Records. For how routines are scheduled in the first place, see Routines and Checklists.

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