One Records page
Completed checks and filed reports for food safety collect on one page: Food Safety > Records. You do not create records here; they flow in from completed routines and from reports filed on the app. The page replaced the separate Food Safety Records, Hygiene Records, Delivery Records, Pest Control and EHO Reports pages in October 2026; old links still arrive in the right place.
Chips and the tabs
The chips across the top are the kinds of record in the section. On the Checks tab they are routine categories: Opening checks, Closing checks, Temperature checks, Cleaning schedule, Food safety checks, Probe calibration and Pest control checks. Pick one to see its records, or All for everything. Switch to the Reports tab and the chips become the one-off reports: Deliveries, Allergen incidents, Pest sightings, Cooling, Chilling, Hot holding, Defrosting and Temperature logs.
A dot on a check chip means your venue is expected to run that kind of check and has no routine for it. Open the chip and the missing row at the top offers Set up the routine or, for owners, Doesn't apply to us. Report chips never carry a dot. See Records: Checks, Reports and Evidence for the thinking behind the three kinds.
What the Checks view shows
At the top, a compliance ring shows how on-track you are, with counts of completed, outstanding, overdue and missed. Below, each record shows when it was due, who completed it, the values entered, any photos or signature, and any out-of-range alerts.
Filtering and resolving
Filter by date range, status (outstanding, overdue, completed, missed), routine and location
Open a record to see the full detail
Owners and managers can resolve a missed or overdue record, noting why, so the history is honest and explained
Tick several records and resolve them together when the same reason covers all of them
Export the records for the chip you are on when you need them outside Paddl
Resolving asks for a reason: completed offline, not applicable, rescheduled, or acknowledged. The record stays in your history with that reason and who gave it, and stops counting against your compliance score. Nothing is deleted.
Reports
In the Reports view a manager opens each submission, reviews it, and marks whether it needs action. The Deliveries chip links out to the deliveries board for what is still due in; the Pest control chip shows sightings here and the routine checks under Checks.
Was the site shut? If a run of missed records is there because the location was closed, do not work through them one at a time. Add a closure period covering those dates: Paddl clears them together and stops creating more.
Tip: This page is what the EHO Visit Dashboard draws on, so keeping checks completed keeps that dashboard green. Certificates, policies and inspection reports are not here: they are under Documents.