Logging Checks & Reports on the App

Use the Report tab to log deliveries, temperatures, incidents, accidents, complaints, and maintenance.

1 min readUpdated Today
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The Report tab

Beyond scheduled routines, the Report tab lets staff log a one-off check or raise an issue at any time. Pick the type, fill in the form, and submit.

Report

Use it for

Delivery Check

Temperature and quality of stock at goods-in, with batch details

Temperature Log

A single fridge, freezer, or food temperature

Incident

A food safety or operational incident, with severity

Accident

An injury or accident, with details and witnesses

Allergen Incident

An allergen-related problem

Complaint

A customer complaint

Maintenance Request

An equipment or premises issue, with priority

Other

Anything that does not fit the above

Filling in a report

Each type asks for the right fields, and depending on the report you can add a photo, a signature, a priority, equipment, or batch items (item, batch number, use-by date). If you get interrupted, your progress is saved so you can come back and finish it.

Where reports go

Submitted reports flow into the admin panel for managers to review under Alerts > Reports. A delivery feeds your traceability records, and an out-of-range temperature raises an alert. Reports submit fine offline and upload when you reconnect.

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