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Found 34 results for "maintenance"
Articles
Manager Mode on the Mobile App
Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.
OperationsRoutines and Checklists
See today's tasks across your sites, build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.
Account & BillingSwitching Modules On and Off
Choose which parts of Paddl your business uses under Settings > Modules, and what happens to the pages, alerts and Ask Paddy when one is off.
OperationsMaintenance Reporting
What you spent, where the backlog is, which places keep breaking, and what the landlord should be paying for.
Compliance & Food SafetyRecords: Checks, Reports and Evidence
The three kinds of record Paddl keeps, where each one lives, and what a dot or a missing row is telling you.
OperationsKnowledge Hub and Ask Paddy
Build a searchable knowledge base, and use Ask Paddy to answer questions from it and to set work up for you.
Compliance & Food SafetyPreparing for an EHO / Inspection Visit
Readiness in the weeks before, the EHO visit page on the day, and the Audit Pack when they want a file.
OperationsConfirming and cancelling Paddy actions
Ask Paddy always shows you what it is about to do and waits for you to confirm. Here is how that works and what gets recorded.
OperationsWhat Ask Paddy can do for you
Ask Paddy can set up routines, book visits, draft paperwork, chase your team and build an audit pack. Here is what to ask for.
Compliance & Food SafetyInspection Readiness
One ring per inspector, one page per inspector grouped by what they score, your visits and internal audits, and the audit pack from the header.
ProtectionContracts & Agreements
Store supplier and service contracts, surface the key terms with AI, and get warned before auto-renewals.
Compliance & Food SafetyPAT Testing
PAT certificates live under Documents in the PAT Testing category, linked to the equipment they cover, with retest reminders.
OperationsThe Calendar
See tasks, equipment servicing, maintenance, and appointments on one calendar, and subscribe to it.
OperationsMaintenance Jobs & Appointments
How a reported fault becomes a booked job, gets a deadline, and is tracked through to done.
OperationsAssigning Maintenance Work
Give a job to a person, a team or a contractor, and make sure the person it lands on is told.
Compliance & Food SafetyThe Fire Log Book
Weekly alarm tests, emergency lighting, extinguisher and fire door checks, and drills: one routine category, exported as its own section.
Team ChatTurning a message into a job, a task or a report
A photo of a fault does not need retyping: turn the message into a maintenance job, a quick task, a handover note or a report, and the thread follows it.
OperationsPPM Certificates under Documents
Complete a planned maintenance visit with its certificate attached and Paddl files it under Documents, with an expiry worked out from the interval.
TroubleshootingAsk Paddy cannot answer a question or will not do something
Why Paddy comes back with nothing, why it sometimes declines an action on purpose, and what to do about each.
TroubleshootingA maintenance job is not showing, or nobody was told
A job that will not appear on somebody phone, an assignment that told nobody, or a request that never became a job.
OperationsPlanned Maintenance (PPM)
The checks and services that should happen on a cycle, from a catalogue of what a UK hospitality site is expected to do.
OperationsEquipment Management
Track equipment, schedule servicing and PAT testing, attach manuals, and link items to your HACCP controls.
OperationsAreas & Rooms
Divide a venue into the places work actually happens: the cellar, the customer WC, or all sixty guest rooms.
Mobile AppReviewing Records & Sign-Offs (Manager)
Review submitted records, chase sign-offs and clear handovers from manager mode, and find the same list as the Inbox in the admin panel.
Mobile AppLogging Checks & Reports on the App
Use the Report tab to file deliveries, temperatures, accidents, incidents, fitness to work, complaints and maintenance: the same list as the admin panel.
Getting StartedYour Dashboard: Readiness and Requires attention
What Home shows when you sign in: how ready each site is for an inspection, the official food hygiene rating, and the four lists of what needs you.