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Getting Started with Paddl

A step-by-step guide to setting up your Paddl account, inviting your team, and configuring your business.

What is Paddl?

Paddl is a comprehensive compliance and operations management platform designed specifically for the hospitality industry. Whether you run a café, restaurant, pub, hotel, or takeaway, Paddl helps you stay compliant and organised.

Mobile App Overview

Paddl Assist is the mobile app for staff to complete daily tasks, submit reports, and access knowledge. Available on iOS and Android.

Equipment Service Tracking

Keep equipment properly maintained with scheduled service tracking.

Equipment Health Insights

Paddl uses AI to analyse your equipment and provide maintenance recommendations.

Compliance Calendar

The Calendar view shows all upcoming deadlines and renewals.

Equipment Management

How to track equipment, set servicing schedules, and upload related documents.

Creating Routines

Routines are recurring tasks that staff complete on a schedule.

Managing Alerts

Learn how to view, manage, and resolve alerts for equipment, documents, tasks, and compliance items.

Manager Mode on Mobile

Learn how to use manager features on the mobile app, including team oversight and content creation.

Submitting Quick Reports

Quick reports let staff log incidents and requests immediately from the mobile app.

Using Offline Mode

Learn how to use the Paddl mobile app when you don't have internet access, and how data syncs when you're back online.

Quick Tasks for Managers

Create ad-hoc tasks for your team members that need to be completed outside of regular routines.

Admin Panel Overview

The Admin Panel is your central hub for managing compliance, tasks, and team operations. Access it from any desktop browser at manage.paddl-ai.co.