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Manager Mode on the Mobile App

Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.

Maintenance Jobs & Appointments

Schedule maintenance and appointments such as services, inspections, and vendor visits, and track them to done.

Actions explained

The things a rule can do when it fires, from showing a panel to creating a task.

Add manager notes to the handover report

Leave attributed notes on the day's handover so the next shift knows what changed.

What are Rules & Automations?

Set up rules that prompt staff and create tasks automatically based on real conditions like the weather and forecast.

Exporting & Printing Your Records

Where to find the export, download, and print options across Paddl, and which format each one gives you.

Logging Temperature Checks

Log fridge, freezer, cooking, and hot-holding temperatures, with the safe ranges and what to do when a reading is out.

Legal Guidance

Triage a tricky situation, link the report it relates to, see your insurance options, and export an evidence pack.

Admin Panel vs Mobile App

When to use the admin panel and when to use the app, and how managers move between them.

Using Offline Mode

How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.

Generating an Audit Pack

Pull all your compliance documents into one downloadable ZIP, ready to hand to an EHO or inspector.

Switching Between Businesses & Adding a New One

Use the business switcher to move between businesses you belong to, and add a new business with its own billing.

Recording Deliveries & Traceability

Record deliveries with temperatures and batch detail so you can trace stock and act fast on a recall.

Getting Started with Paddl

Set up your account, configure your business, invite your team, and get your first checks running.

A temperature log or report is missing

If a reading or report you expected is not in the records, check where and how it was logged before assuming it was lost.

Setting Up Regions

Group your locations into regions for cleaner multi-site management on enterprise accounts.

Equipment Management

Track equipment, schedule servicing and PAT testing, attach manuals, and link items to your HACCP controls.

Food Safety & Hygiene Records

See completed temperature, cleaning, and food safety checks, with completion status and filters.

Recording Pest Control

Log routine pest checks, record sightings, and keep contractor visit reports ready for inspection.

Reporting Incidents, Accidents & Near-Misses

Log incidents, accidents, and near-misses, investigate them, and keep the evidence insurers and inspectors expect.

Submitting Handover & End-of-Shift Reports

Raise handover notes at the end of a shift, see how the next shift picks them up at check-in, and where managers review them.

Reviewing Records & Sign-Offs (Manager)

Review and approve submitted records, chase document sign-offs, and clear handovers from manager mode.

Logging Checks & Reports on the App

Use the Report tab to log deliveries, temperatures, incidents, accidents, complaints, and maintenance.

Checking In to Your Location

Check in to your venue so the right tasks appear, switch location, and check out at the end of your shift.

Inviting and Managing Team Members

Invite staff, choose roles, organise people into groups, and understand what each role can do.

Setting Up Your Business Profile & Locations

Configure business details, add each venue, and set opening hours, timezones, and monitoring thresholds.