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Found 26 results for "overdue"
Articles
The Inbox
What lands in the Inbox tab of the bell, who sees it, and how each item clears.
Getting StartedYour Dashboard: Readiness and Requires attention
What Home shows when you sign in: how ready each site is for an inspection, the official food hygiene rating, and the four lists of what needs you.
OperationsClosing a Site for a Period
Tell Paddl a location is shut between two dates so no tasks are created for those days, and clear any that already were.
OperationsRecording Deliveries & Traceability
Check deliveries in against the supplier's paperwork, take chilled and frozen temperatures, and keep the batch detail you need for a recall.
OperationsLate and missed tasks
When a task becomes overdue, when it becomes missed, what "missed in the busiest hour" means, and how to resolve one.
Alerts & NotificationsNotification Settings
Choose what notifies you and how, set quiet hours, and get a message to the whole team.
Alerts & NotificationsUnderstanding Alerts
What Paddl alerts mean, how they are raised, and how to clear them before an inspection.
Compliance & Food SafetyTurning an EHO Report into an Action Plan
Upload the inspection report under Documents, let Paddy draft action points from it, and track each one to closure.
OperationsEquipment Management
Track equipment, schedule servicing and PAT testing, attach manuals, and link items to your HACCP controls.
Getting StartedFinding Your Way Around
The sidebar and its sections, searching for any page, the Settings home, the bar at the bottom of a phone screen, and what the colours of Paddl's messages mean.
OperationsWhat Ask Paddy can do for you
Ask Paddy can set up routines, book visits, draft paperwork, chase your team and build an audit pack. Here is what to ask for.
Getting StartedPaddy's analysis
How Paddy reads your documents and records in each area, what a finding is, what you can do with one, and when the analysis runs.
OperationsStaff Training & Compliance
Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.
Mobile AppReviewing Records & Sign-Offs (Manager)
Review submitted records, chase sign-offs and clear handovers from manager mode, and find the same list as the Inbox in the admin panel.
Mobile AppManager Mode on the Mobile App
Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.
TroubleshootingA maintenance job is not showing, or nobody was told
A job that will not appear on somebody phone, an assignment that told nobody, or a request that never became a job.
TroubleshootingAn alert is not being raised
When you expect Paddl to flag something and it does not, check whether the alert was already handled or whether the thing it watches is switched off.
Compliance & Food SafetyFood Safety Records
One Records page for food safety: chips for each kind of check or report, Checks and Reports tabs, filters, resolving and export.
OperationsWhat are Rules & Automations?
Set up rules that prompt staff and create tasks automatically based on real conditions like the weather and forecast.
Mobile AppCompleting Tasks & Checklists on Mobile
Find your tasks, filter by day or status, work through the items, and catch up on anything missed.
OperationsKnowledge Hub and Ask Paddy
Build a searchable knowledge base, and use Ask Paddy to answer questions from it and to set work up for you.
OperationsMaintenance Jobs & Appointments
How a reported fault becomes a booked job, gets a deadline, and is tracked through to done.
OperationsRoutines and Checklists
See today's tasks across your sites, build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.