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Food Safety & Hygiene Records

See completed temperature, cleaning, and food safety checks, with completion status and filters.

Your Compliance & Profile in the App

See your own training, documents, certificates, and compliance score, and change your app settings.

Staff Training & Compliance

Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.

Team & Compliance Oversight (Manager)

See each staff member's compliance, drill into the detail, track visitors on site, and check section status.

Protection

Monitoring Customer Reviews

Bring your reviews into Paddl, read the AI sentiment and themes, catch compliance flags, and see who was on shift.

Risk Assessments

Generate or write risk assessments, require staff sign-off, and keep them reviewed on schedule.

The App for Contractors

How contractors sign in, keep credentials current, sign documents, see their events, and track their hours.

Getting Started

Inviting and Managing Team Members

Invite staff, choose roles, organise people into groups, and understand what each role can do.

Completing Training on the App

Work through assigned training modules, pass the assessment, and find your certificates, even offline.

Knowledge Hub and Ask Paddy

Build a searchable knowledge base that powers Ask Paddy, the AI assistant your staff can ask anything.

Manager Mode on the Mobile App

Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.

Managing Suppliers & Recalls

Keep supplier records and act on recalls fast using the batch detail captured at goods-in.

Managing Contractors

Set credential requirements, invite contractors, review their documents, and control access with events.

COSHH Management

Keep a digital COSHH register with safety data sheets, hazard info, PPE, and first aid for every chemical.

Creating, Editing & Exporting HACCP Plans

Generate a HACCP plan with AI, manage CCPs and corrective actions, run reviews and sign-off, and export to PDF.

Preparing for an EHO / Inspection Visit

Use the EHO Visit Dashboard to show an inspector everything they ask for from one read-only screen.

Account & Billing

Regional & Unit Settings

Choose temperature units and date format, and understand how your country changes the app.

Generating an Audit Pack

Pull all your compliance documents into one downloadable ZIP, ready to hand to an EHO or inspector.