Telling your team about an allergen change

Send your team one message about an allergen change from head office when you acknowledge an update or confirm a removal.

1 min readUpdated Today
organisationhead officegroup foodtell the teambriefingstaff briefingallergen trainingteam messageteam chatallergen changeallergensacknowledge

Why it matters

Your business stays responsible for its allergen information and for training its staff, even when a recipe comes from head office. The people serving a dish need to know when it changes, before a customer asks.

Sending the briefing

When you acknowledge an update or confirm a removal from head office, the panel offers Tell the team. Leave it ticked and Paddl posts one team message when you acknowledge or confirm, written for you, for example "Brioche bun no longer contains soya: Classic burger, Cheeseburger, Slider trio."

On a removal, Tell the team is ticked for you. On a gain you choose. It is never required. The message stays in team chat like any other, so you can show when the team was told.

Training

A briefing is not training. Keep each person's allergen training up to date as well. See Staff Training & Compliance.

Try Paddl free for 30 days

Compliance, training, and daily operations in one platform. Nothing is charged until the trial ends.

Start Free TrialView all features

Related Articles

Organisations

Organisations: Running Several Businesses Together

An organisation ties separate Paddl businesses together without merging them. What it is, who it is for, and what it can and cannot see.

Organisations

Creating an Organisation and Adding Businesses

Create an organisation from All businesses, add the businesses you own, invite franchisees, and what happens when a business leaves.

Organisations

The Organisation Library

Keep master HACCP plans, SFBB packs, risk assessments, SOPs, documents and routines in one library, starting from what businesses already have.

Organisations

Adding Library Items to Businesses

Roll a master out to chosen businesses and sites. It arrives ready for staff to sign, approved by you, in the businesses you run.

Back to Organisations