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Found 39 results for "training"
Articles
Admin Panel vs Mobile App
When to use the admin panel and when to use the app, and how managers move between them.
Compliance & Food SafetyGenerating an Audit Pack
Pull all your compliance documents into one downloadable ZIP, ready to hand to an EHO or inspector.
Mobile AppDownloading the Paddl App
Where to get the Paddl Assist app and how to log in the first time.
Mobile AppCompleting Training on the App
Work through assigned training modules, pass the assessment, and find your certificates, even offline.
Mobile AppUsing Offline Mode
How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.
Mobile AppSigning In, Face ID & Shared Tablets
Use Face ID or a fingerprint, stay signed in, and unlock a shared tablet with its device PIN instead of signing back in.
OperationsA person at a glance
Click a name on the rota, Payroll, Requests or Reports to see their hours, pay, holiday and anything worth knowing, without leaving the page.
Compliance & Food SafetyGenerating & Signing Off Your SFBB Pack
Generate a Safer Food Better Business pack, assign it, sign off, and stay current with regulatory updates.
OperationsRoutines and Checklists
See today's tasks across your sites, build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.
Compliance & Food SafetyAllergen Matrix
Build an accurate allergen matrix with AI, track may-contain and removable allergens, import in bulk, and keep it current.
ProtectionCustomer Complaints
Log complaints, categorise them, link a corrective action, and track resolution so patterns surface early.
Compliance & Food SafetyLocation Monitoring: Noise, Capacity & Refusals
One Records page for sound readings, capacity and refusals, which matter most for pubs, bars, nightclubs and late venues.
Mobile AppManager Mode on the Mobile App
Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.
Mobile AppUploading Your Certificates & Documents
Add a food hygiene or first aid certificate, a training record, or an ID document to your own profile from the app, with expiry reminders.
Getting StartedInviting and Managing Team Members
Invite staff, choose roles, organise people into groups, and understand what each role can do.
Mobile AppCompleting Tasks & Checklists on Mobile
Find your tasks, filter by day or status, work through the items, and catch up on anything missed.
Compliance & Food SafetyPreparing for an EHO / Inspection Visit
Readiness in the weeks before, the EHO visit page on the day, and the Audit Pack when they want a file.
OperationsKnowledge Hub and Ask Paddy
Build a searchable knowledge base, and use Ask Paddy to answer questions from it and to set work up for you.
Compliance & Food SafetyLicensing Records
The weekly licensing check, Challenge 25 training and your licence documents, and the incidents a licensing officer will ask about.
TroubleshootingA staff member is blocked from a task or area
Some tasks and areas are gated behind required training or a role, so a block is often working as intended until the requirement is met.
OperationsWhat Ask Paddy can do for you
Ask Paddy can set up routines, book visits, draft paperwork, chase your team and build an audit pack. Here is what to ask for.
OperationsDocuments and Staff Sign-Off
Upload certificates, policies and reports by category, track expiry and review dates, require staff signatures, and let AI extract key data from what you upload.
Mobile AppYour Compliance & Profile in the App
See your own training, documents, certificates, and compliance score, and change your app settings.
Compliance & Food SafetyYour Food Hygiene Rating
Link each site to its official FSA listing, read the rating and the three scores behind it, and hear about every change.
ProtectionInsurance, licences and lease
See what your business is expected to hold, what you hold and when it renews, and mark what does not apply.
OperationsStaff Training & Compliance
Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.
OperationsStaff Inductions
Set up an induction so new starters complete the right steps and sign the right documents on day one.
OperationsEligibility warnings on the rota
What each warning means, and why Paddl warns you rather than stopping you.
Mobile AppTeam & Compliance Oversight (Manager)
See each staff member's compliance, drill into the detail, track visitors on site, and check section status.
Mobile AppReviewing Records & Sign-Offs (Manager)
Review submitted records, chase sign-offs and clear handovers from manager mode, and find the same list as the Inbox in the admin panel.
Getting StartedGetting Started with Paddl
Set up your account, configure your business, invite your team, and get your first checks running.
Compliance & Food SafetyRecords: Checks, Reports and Evidence
The three kinds of record Paddl keeps, where each one lives, and what a dot or a missing row is telling you.
Compliance & Food SafetyInspection Readiness
One ring per inspector, one page per inspector grouped by what they score, your visits and internal audits, and the audit pack from the header.
Compliance & Food SafetyReporting Incidents, Accidents & Near-Misses
File incidents, accidents and near-misses on the Health & safety page, review them, and keep the evidence insurers and inspectors expect.