Why did my rota notification change?

With team chat switched on, some notifications become posts in a channel instead of a push to everybody. Here is what moved and what did not.

2 min readUpdated Today
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What changed

When a business switches team chat on, the things that used to arrive as a push to everybody arrive as a card in the right channel instead. The information is the same; where it lands is different, and usually better: a card can be acted on, and it sits somewhere you can find it again.

What became a post

  • Open shifts: a card in the site channel that staff claim, rather than a push to up to sixty people.

  • Swap requests: a card in the site channel.

  • Unfilled shift warnings: a card in the managers channel.

  • Handovers: a post in the site channel with an acknowledge button.

  • Somebody joining: a welcome line in the channel, with no push at all.

What did not change

Anything personal still comes to you directly:

  • Your own published rota and any change to your shifts.

  • Leave decisions, timesheet queries and shift reminders.

  • Critical and high alerts, billing, and anything to do with your account.

Turning the noise down

If a channel is busier than you need, mute it or set it to mentions only from the conversation's info panel, and set your quiet hours under Profile > Notifications. Urgent broadcasts still come through, by design.

If your business does not have team chat

Nothing has changed for you: the old notifications behave exactly as they did.

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