App & Admin Basics
Getting started guides for the Paddl mobile app and admin panel
What is Paddl?
Paddl is a comprehensive compliance and operations management platform designed specifically for the hospitality industry. Whether you run a café, restaurant, pub, hotel, or takeaway, Paddl helps you stay compliant and organised.
Read articleAdmin Panel Overview
The Admin Panel is your central hub for managing compliance, tasks, and team operations. Access it from any desktop browser at manage.paddl-ai.co.
Read articleMobile App Overview
Paddl Assist is the mobile app for staff to complete daily tasks, submit reports, and access knowledge. Available on iOS and Android.
Read articleSetting Up Your Business
When you first sign up for Paddl, you'll go through a quick setup process to configure your business.
Read articleInviting Team Members
Build your team by inviting staff members to Paddl. Each person gets their own account with role-based access.
Read articleDownloading the Mobile App
Paddl Assist is available for both iOS and Android devices.
Read articleLogging In
Access Paddl using your email and password on both the Admin Panel and Mobile App.
Read articleSetting Up Two-Factor Authentication
Add an extra layer of security to your account with two-factor authentication (2FA).
Read articleResetting Your Password
If you've forgotten your password, you can reset it via email.
Read articleManaging Multiple Locations
Paddl supports businesses with multiple locations. Each location has its own tasks, equipment, and compliance tracking.
Read articleSwitching Locations (Mobile)
If you work at multiple locations, you can switch between them in the mobile app.
Read articleUnderstanding User Roles
Paddl has three user roles, each with different permissions.
Read articleMobile App Settings
Customise your Paddl Assist mobile app experience through the settings menu.
Read articleManaging Notifications
Control how and when Paddl notifies you about important events.
Read articleUnderstanding Staff Groups
Staff groups help you organise your team and assign tasks to specific departments or roles.
Read articleKeyboard Shortcuts
Speed up your workflow in the Admin Panel with keyboard shortcuts.
Read article