Feature Guides
Detailed guides for Routines, SFBB, Equipment, and more
Staff Check-In & Check-Out
Paddl uses GPS-verified check-ins to track attendance and ensure staff are at the correct location.
Read articleHandover Reports
Handover reports help communicate important information between shifts.
Read articleUnderstanding the Dashboard
The Dashboard gives you an at-a-glance view of your compliance status and recent activity.
Read articleCreating Routines
Routines are recurring tasks that staff complete on a schedule.
Read articleCompleting Tasks (Mobile)
Staff complete their assigned tasks through the mobile app.
Read articleTask Alerts & Overdue Items
Paddl tracks task completion and alerts you to overdue or problematic submissions.
Read articleSubmitting Quick Reports
Quick reports let staff log incidents and requests immediately from the mobile app.
Read articleReviewing Staff Submissions
Managers review staff submissions from the Reports & Requests section.
Read articleCustom Record Types
Beyond the built-in report types, you can create custom record types for your specific needs.
Read articleCreating Knowledge Articles
Build your internal knowledge base with articles that staff can access from the mobile app.
Read articleOrganizing with Folders
Folders help organise your knowledge base into logical sections.
Read articleTraining Sign-Offs
Require staff to acknowledge they've read important procedures by enabling sign-offs on knowledge articles.
Read articleAdding Equipment
Track all your equipment with service schedules and warranty information.
Read articleEquipment Service Tracking
Keep equipment properly maintained with scheduled service tracking.
Read articleEquipment Health Insights
Paddl uses AI to analyse your equipment and provide maintenance recommendations.
Read articleSFBB Packs
SFBB (Safer Food Better Business) is a food safety management system designed by the Food Standards Agency. Paddl helps you create and maintain your SFBB pack.
Read articleRisk Assessments
Risk assessments identify hazards and control measures in your workplace.
Read articleCOSHH Chemical Management
COSHH (Control of Substances Hazardous to Health) requires you to manage chemicals safely. Paddl helps track your chemical inventory.
Read articleAllergen Management
Track allergens in your menu items to keep customers safe and comply with UK regulations.
Read articleUploading Documents
Store compliance documents in Paddl for easy access and expiry tracking.
Read articleStaff Training Tracking
Track required training and certifications for your team.
Read articleMy Documents (Mobile)
Staff can upload their personal documents like certificates and training records.
Read articlePreparing for EHO Visits
The EHO (Environmental Health Officer) dashboard helps you prepare for inspections.
Read articleCompliance Calendar
The Calendar view shows all upcoming deadlines and renewals.
Read articleCustomer Complaint Management
Track and resolve customer complaints systematically to improve service and identify patterns.
Read articleAccident & Near Miss Reporting
Document workplace accidents and near misses to maintain safety records and identify hazards.
Read articleSupplier Management
Keep track of all your suppliers in one place with contact details and notes.
Read articleDelivery Check Records
Document delivery inspections to maintain food safety and quality standards.
Read articlePAT Testing Records
Portable Appliance Testing (PAT) ensures electrical equipment is safe to use. Track your PAT testing schedule in Paddl.
Read articleFire Safety Compliance
Maintain fire safety records and ensure your premises meets fire safety requirements.
Read articleInsurance & Licence Tracking
Keep track of business insurance policies and licences with expiry alerts.
Read articleStaff Induction Tracking
Track new staff inductions to ensure everyone completes required onboarding.
Read articleUsing the AI Assistant
Paddl includes an AI assistant that can answer questions about your procedures, compliance requirements, and more.
Read articleTemperature Monitoring
Regular temperature monitoring is essential for food safety. Paddl helps you track and document all temperature checks.
Read articleCleaning Schedules & Records
Maintain comprehensive cleaning records to demonstrate hygiene compliance.
Read articlePest Control Management
Document pest control measures and contractor visits to maintain hygiene standards.
Read articleSubscription & Billing
Manage your Paddl subscription and billing from the Admin Panel.
Read articleExporting Your Data
Export your data for reporting, analysis, or record-keeping purposes.
Read articleOpening & Closing Routines
Opening and closing routines ensure consistent start and end-of-day procedures.
Read articleDocument & Article Versioning
Paddl tracks changes to knowledge articles, allowing you to view history and understand what's changed.
Read article