Search Help Articles
Found 13 results for "connection"
Articles
Using Offline Mode
How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.
Alerts & NotificationsUnderstanding Alerts
What Paddl alerts mean, how they are raised, and how to clear them before an inspection.
OperationsDelivery Notes
Turn a supplier's order confirmation or delivery note into a due delivery, with every product linked to your allergen chart.
Mobile AppClocking in from a shift
Starting a shift from your rota, what the location check does, and what happens with no signal.
TroubleshootingThe till is not syncing
Work through a Square connection that shows an error, was revoked, or has stopped sending takings.
OperationsConnecting Square
Connect your Square account so takings arrive every half hour, with thirteen months of history to start from.
OperationsWhat the till sync brings in
What Paddl reads from Square, how often, how long a day keeps settling, and which features each figure feeds.
OperationsThe demand band on the rota
The strip under each rota day shows how busy the site usually is, hour by hour, from up to thirteen weeks of takings.
OperationsMapping Square locations to your sites
Pair each Square location with the Paddl site it feeds, and what happens to the locations you leave unmapped.
OperationsHow accurate is the forecast, and when it says no
How the accuracy figure is measured, what moves it, and every reason a site can have no forecast.
OperationsEquipment Management
Track equipment, schedule servicing and PAT testing, attach manuals, and link items to your HACCP controls.
Mobile AppSeeing your shifts in the app
Where your rota lives in Paddl Assist, and what the times mean.