Search Help Articles
Found 12 results for "locked out"
Articles
A staff member cannot log in
Most sign-in problems come down to the account, the invite, or the subscription rather than the password itself.
TroubleshootingA staff member is blocked from a task or area
Some tasks and areas are gated behind required training or a role, so a block is often working as intended until the requirement is met.
Mobile AppClocking in from a shift
Starting a shift from your rota, what the location check does, and what happens with no signal.
OperationsEligibility warnings on the rota
What each warning means, and why Paddl warns you rather than stopping you.
OperationsApproving hours and timesheets
How Paddl works out what was worked, what the flags mean, and how to correct a line.
OperationsManaging Contractors
Set credential requirements, invite contractors, review their documents, and control access with events.
OperationsMaintenance Reporting
What you spent, where the backlog is, which places keep breaking, and what the landlord should be paying for.
OperationsAssigning Maintenance Work
Give a job to a person, a team or a contractor, and make sure the person it lands on is told.
Mobile AppSigning In, Face ID & Shared Tablets
Use Face ID or a fingerprint, stay signed in, and unlock a shared tablet with its device PIN instead of signing back in.
OperationsMaintenance Jobs & Appointments
How a reported fault becomes a booked job, gets a deadline, and is tracked through to done.
Account & BillingHow Paddl Pricing Works
Understand per-location pricing, what every location includes, and how extra users and storage are charged.