Search Help Articles
Found 15 results for "quiet hours"
Articles
Health & Safety Records
One page for the accident book, incidents, near-misses, fitness to work and your health and safety policy, with RIDDOR in brief.
Alerts & NotificationsWhy did my rota notification change?
With team chat switched on, some notifications become posts in a channel instead of a push to everybody. Here is what moved and what did not.
Team ChatGroups, channels and direct messages
Make a group for a project or a team, mute what you do not need, and understand why some channels cannot be left.
Team ChatBroadcasts and acknowledgements
Send one message to everyone, a site, a group, a role or an employment type, and get a report of who read it and who acknowledged it.
OperationsClosing a Site for a Period
Tell Paddl a location is shut between two dates so no tasks are created for those days, and clear any that already were.
OperationsLate and missed tasks
When a task becomes overdue, when it becomes missed, what "missed in the busiest hour" means, and how to resolve one.
OperationsApproving hours and timesheets
Payroll lists every shift in the dates you pick: what the flags mean, how to correct a time, and what approving covers.
Alerts & NotificationsNotification Settings
Choose what notifies you and how, set quiet hours, and get a message to the whole team.
TroubleshootingStaff are not getting push notifications
If notifications are not reaching a phone, the usual cause is the phone itself blocking Paddl, even when every switch inside Paddl is on.
OperationsConfirming and cancelling Paddy actions
Ask Paddy always shows you what it is about to do and waits for you to confirm. Here is how that works and what gets recorded.
Alerts & NotificationsUnfilled shift alerts
When Paddl tells you a published shift has nobody on it, how the till changes the order, and how the alert clears.
OperationsBuilding your first rota
Draft a week, copy last week forward, and save a template you can reuse.
OperationsLetting Paddy suggest a week
Ask Paddy to draft a week of open shifts against the demand band and your labour target. It never publishes.
OperationsThe demand band on the rota
The strip under each rota day shows how busy the site usually is, hour by hour, from up to thirteen weeks of takings.
OperationsScheduling checks around service
The routine editor shows the quiet windows in each site's day so a check lands in a lull, not the lunch rush.