Search Help Articles

Found 12 results for "sync"

Articles

What the till sync brings in

What Paddl reads from Square, how often, how long a day keeps settling, and which features each figure feeds.

Mapping Square locations to your sites

Pair each Square location with the Paddl site it feeds, and what happens to the locations you leave unmapped.

The till is not syncing

Work through a Square connection that shows an error, was revoked, or has stopped sending takings.

Connecting Square

Connect your Square account so takings arrive every half hour, with thirteen months of history to start from.

Staff Training & Compliance

Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.

Understanding Alerts

What Paddl alerts mean, how they are raised, and how to clear them before an inspection.

Using Offline Mode

How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.

Signing In, Face ID & Shared Tablets

Use Face ID or a fingerprint, stay signed in, and unlock a shared tablet with its device PIN instead of signing back in.

Completing Training on the App

Work through assigned training modules, pass the assessment, and find your certificates, even offline.

Monitoring Customer Reviews

Bring your reviews into Paddl, read the AI sentiment and themes, catch compliance flags, and see who was on shift.

Seeing your shifts in the app

Where your rota lives in Paddl Assist, and what the times mean.