Search Help Articles
Found 9 results for "billing"
Articles
Admin Panel vs Mobile App
When to use the admin panel and when to use the app, and how managers move between them.
Account & BillingHow Paddl Pricing Works
Understand per-location pricing, what every location includes, and how extra users and storage are charged.
Alerts & NotificationsWhy did my rota notification change?
With team chat switched on, some notifications become posts in a channel instead of a push to everybody. Here is what moved and what did not.
TroubleshootingI hit a limit or got a payment prompt
Being stopped from adding a location, a user, or a file usually means you have reached what your current plan includes.
Account & BillingManaging Your Subscription
Add locations, users, and storage, change your plan, update payment, and cancel. For account owners.
TroubleshootingA routine is not showing up in the app
Work through the most likely reasons a routine is missing from a staff member's app, starting with the one that catches people out most.
Getting StartedInviting and Managing Team Members
Invite staff, choose roles, organise people into groups, and understand what each role can do.
Account & BillingSwitching Between Businesses & Adding a New One
Use the business switcher to move between businesses you belong to, and add a new business with its own billing.
TroubleshootingA staff member cannot log in
Most sign-in problems come down to the account, the invite, or the subscription rather than the password itself.