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Found 10 results for "task not showing"
Articles
A routine is showing up twice
A duplicated routine almost always means it has been assigned in two overlapping ways to the same person.
TroubleshootingA routine is not generating any tasks at all
When a routine creates no tasks for anyone, the cause is usually the routine setup itself rather than who can see it.
TroubleshootingA routine is not showing up in the app
Work through the most likely reasons a routine is missing from a staff member's app, starting with the one that catches people out most.
TroubleshootingA maintenance job is not showing, or nobody was told
A job that will not appear on somebody phone, an assignment that told nobody, or a request that never became a job.
OperationsRoutines and Checklists
Build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.
OperationsLate and missed tasks
When a task becomes overdue, when it becomes missed, what "missed in the busiest hour" means, and how to resolve one.
OperationsScheduling checks around service
The routine editor shows the quiet windows in each site's day so a check lands in a lull, not the lunch rush.
OperationsWhat are Rules & Automations?
Set up rules that prompt staff and create tasks automatically based on real conditions like the weather and forecast.
OperationsActions explained
The things a rule can do when it fires, from showing a panel to creating a task.
Mobile AppUsing Offline Mode
How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.