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Articles

Matching certificates to training

Paddl reads the certificates your team upload and suggests which assigned training they cover. You review the matches and confirm before anything counts.

Signing your HACCP plan

Where to sign a HACCP plan you have been asked to sign, on the web or in the app, who gets asked, and what a signer from another site sees.

How Do I Review or Update My HACCP Plan?

Use Review with Paddy to check an existing HACCP plan against your current menu, allergens and chemicals, accept the changes you want, and record a review.

The Organisation Library

Keep master HACCP plans, SFBB packs, risk assessments, SOPs, documents and routines in one library, starting from what businesses already have.

Documents and Staff Sign-Off

Upload certificates, policies and reports by category, track expiry and review dates, require staff signatures, and let AI extract key data from what you upload.

Health & Safety Records

One page for the accident book, incidents, near-misses, fitness to work and your health and safety policy, with RIDDOR in brief.

Allergen Matrix

Build an accurate allergen matrix with AI, track may-contain and removable allergens, import in bulk, export it, and keep it current.

Creating, Editing & Exporting HACCP Plans

Generate a HACCP plan with AI from your menu, allergens and COSHH, review and update it with AI, manage CCPs, run reviews and sign-off, and export to PDF.

Submitting Handover & End-of-Shift Reports

Raise handover notes at the end of a shift, see how the next shift picks them up at check-in, and where managers review them.

The App for Contractors

How contractors sign in, keep credentials current, sign documents, see their events, and track their hours.

We keep getting logged out on a tablet

Why a shared tablet seemed to log itself out or "expire" mid-shift, and how the device PIN replaces that.

Switching Modules On and Off

Choose which parts of Paddl your business uses under Settings > Modules, and what happens to the pages, alerts and Ask Paddy when one is off.

Reviewing an Organisation Update

For businesses: review an update from your organisation section by section, take or keep each one, and see what is locked.

Downloading the Paddl App

Where to get the Paddl Assist app and how to log in the first time.

Signing In, Face ID & Shared Tablets

Use Face ID or a fingerprint, stay signed in, and unlock a shared tablet with its device PIN instead of signing back in.

Risk Assessments

Generate or write risk assessments, require staff sign-off, and keep them reviewed on schedule.