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Articles
Your Food Hygiene Rating
Link each site to its official FSA listing, read the rating and the three scores behind it, and hear about every change.
Compliance & Food SafetyAllergen Matrix
Build an accurate allergen matrix with AI, track may-contain and removable allergens, import in bulk, and keep it current.
OperationsManaging Suppliers & Recalls
Keep supplier records and act on recalls fast using the batch detail captured at goods-in.
OperationsStaff Training & Compliance
Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.
Getting StartedSetting Up Your Business Profile & Locations
Configure business details, add each venue, and set opening hours, timezones, and monitoring thresholds.
Account & BillingSwitching Modules On and Off
Choose which parts of Paddl your business uses under Settings > Modules, and what happens to the pages, alerts and Ask Paddy when one is off.
OperationsImporting Data with CSV
Bulk-load equipment, suppliers, and allergens from a spreadsheet, with Paddy reading it for you, instead of adding them one at a time.
OperationsStaff availability
Which days people have said they cannot work, how it shows on the rota, and recording it for somebody yourself.
Team ChatOpen shifts and swaps in chat
Publish a week and the unfilled shifts land in the site channel as cards staff can claim, and a shift somebody cannot work can be given away from the thread.
ProtectionTax Reliefs
Answer a few questions and let Paddl estimate the tax reliefs your business may be leaving unclaimed.
Getting StartedGetting Started with Paddl
Set up your account, configure your business, invite your team, and get your first checks running.
OperationsEligibility warnings on the rota
What each warning means, and why Paddl warns you rather than stopping you.
Mobile AppSeeing your shifts in the app
Where your rota lives in Paddl Assist, and what the times mean.
OperationsActions explained
The things a rule can do when it fires, from showing a panel to creating a task.