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Found 26 results for "connect"
Articles
Staff Training & Compliance
Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.
OperationsEntering takings by hand or from a spreadsheet
Enter a day's takings, import a CSV of them, and what happens when an entry and the till disagree.
OperationsConnecting Square
Connect your Square account so takings arrive every half hour, with thirteen months of history to start from.
OperationsThe demand band on the rota
The strip under each rota day shows how busy the site usually is, hour by hour, from up to thirteen weeks of takings.
OperationsWho can see sales and labour cost
Sales are owner-only unless the owner lets managers in. Labour cost has its own switch. What each setting exposes.
OperationsWhat the till sync brings in
What Paddl reads from Square, how often, how long a day keeps settling, and which features each figure feeds.
OperationsHow accurate is the forecast, and when it says no
How the accuracy figure is measured, what moves it, and every reason a site can have no forecast.
OperationsLate and missed tasks
When a task becomes overdue, when it becomes missed, what "missed in the busiest hour" means, and how to resolve one.
OperationsMapping Square locations to your sites
Pair each Square location with the Paddl site it feeds, and what happens to the locations you leave unmapped.
TroubleshootingThe till is not syncing
Work through a Square connection that shows an error, was revoked, or has stopped sending takings.
OperationsDelivery Notes
Turn a supplier's order confirmation or delivery note into a due delivery, with every product linked to your allergen chart.
OperationsConnecting SumUp POS (Goodtill)
Ask SumUp to switch on API access, then link with your account subdomain and an owner login.
OperationsConnecting Epos Now
Add an API device in Epos Now Back Office and paste its key and secret into Paddl.
Mobile AppCompleting Training on the App
Work through assigned training modules, pass the assessment, and find your certificates, even offline.
Mobile AppUsing Offline Mode
How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.
ProtectionMonitoring Customer Reviews
Bring your reviews into Paddl, read the AI sentiment and themes, catch compliance flags, and see who was on shift.
Alerts & NotificationsUnderstanding Alerts
What Paddl alerts mean, how they are raised, and how to clear them before an inspection.
OperationsConnecting Zettle by PayPal
Create an API key in your Zettle account and paste it into Paddl, so takings and what sold arrive every half hour.
Mobile AppClocking in from a shift
Starting a shift from your rota, what the location check does, and what happens with no signal.
TroubleshootingAsk Paddy cannot answer a question or will not do something
Why Paddy comes back with nothing, why it sometimes declines an action on purpose, and what to do about each.
OperationsScheduling checks around service
The routine editor shows the quiet windows in each site's day so a check lands in a lull, not the lunch rush.
OperationsEquipment Management
Track equipment, schedule servicing and PAT testing, attach manuals, and link items to your HACCP controls.
OperationsBuilding your first rota
Draft a week, copy last week forward, and save a template you can reuse.
Mobile AppSeeing your shifts in the app
Where your rota lives in Paddl Assist, and what the times mean.
Mobile AppLogging Checks & Reports on the App
Use the Report tab to file deliveries, temperatures, accidents, incidents, fitness to work, complaints and maintenance: the same list as the admin panel.