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Recipes and prep

Record what goes into each dish and prep item, so allergens, shelf life and labels follow the ingredients. Gains show at once; removals wait for you to confirm.

The group allergen procedure export

One file for your Primary Authority or an EHO: the group's food masters, every version, when each business applied and acknowledged it, held removals, substitutions and allergen training.

The group food library

Share dishes, prep items, the products in them and whole menus from the organisation library to your businesses. Updates go live at once and each business acknowledges them.

Acknowledging a group update

An update from head office is already live at your business. Check what changed, reprint what is on paper, tell the team, and acknowledge it within 7 days.

When a delivery brings a substitute for a group product

A supplier sends something else instead of a product head office looks after. Check its allergens, then choose: no change, add its allergens here, or use it as a local variant.

Adding Library Items to Businesses

Roll a master out to chosen businesses and sites. It arrives ready for staff to sign, approved by you, in the businesses you run.

Organisation Roles

Admin, Library editor, Brand manager and Area manager, and how brand and area managers become managers in the businesses they cover.

Organisations: Running Several Businesses Together

An organisation ties separate Paddl businesses together without merging them. What it is, who it is for, and what it can and cannot see.

The Organisation Library

Keep master HACCP plans, SFBB packs, risk assessments, SOPs, documents and routines in one library, starting from what businesses already have.

Paddy in an Organisation

What Paddy answers on the organisation's pages, writes in its library and answers inside a member business, what it never sees, and actions you confirm on a card.

Your Food Hygiene Rating

Link each site to its official FSA listing, read the rating and the three scores behind it, and hear about every change.

Allergen Matrix

Build an accurate allergen matrix with AI, track may-contain and removable allergens, import in bulk, export it, and keep it current.

Preparing for an EHO / Inspection Visit

Readiness in the weeks before, the EHO visit page on the day, and the Audit Pack when they want a file.

Sharing products across your group

How a product from head office arrives at your business with its spec sheet and its supplier, and what to check when it does.

Group recipes and prep

What head office looks after on a group dish or prep item, what stays yours, and how to declare a local variant when your kitchen uses a different ingredient.

Knowledge Hub and Ask Paddy

Build a searchable knowledge base, and use Ask Paddy to answer questions from it and to set work up for you.

Confirming an allergen removal from head office

When head office removes an allergen from a group dish or product, your business keeps showing it until an owner or a manager for the whole business confirms.

Inspection Readiness

One ring per inspector, one page per inspector grouped by what they score, your visits and internal audits, and the audit pack from the header.

Publishing an Update to a Master

Change a master, publish the update with a change note, choose who gets it, and make it Required with a due date and locked sections.

Reviewing an Organisation Update

For businesses: review an update from your organisation section by section, take or keep each one, and see what is locked.

A routine is not generating any tasks at all

When a routine creates no tasks for anyone, the cause is usually the routine setup itself rather than who can see it.

Send staff a task when the forecast matches

Create a task automatically when the day is forecast sunny, hot or wet.

Closing a Site for a Period

Tell Paddl a location is shut between two dates so no tasks are created for those days, and clear any that already were.