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Articles

How accurate is the forecast, and when it says no

How the accuracy figure is measured, what moves it, and every reason a site can have no forecast.

Allergen Matrix

Build an accurate allergen matrix with AI, track may-contain and removable allergens, import in bulk, and keep it current.

Submitting Handover & End-of-Shift Reports

Raise handover notes at the end of a shift, see how the next shift picks them up at check-in, and where managers review them.

Downloading the Paddl App

Where to get the Paddl Assist app and how to log in the first time.

Monitoring Customer Reviews

Bring your reviews into Paddl, read the AI sentiment and themes, catch compliance flags, and see who was on shift.

Maintenance Reporting

What you spent, where the backlog is, which places keep breaking, and what the landlord should be paying for.

Groups, channels and direct messages

Make a group for a project or a team, mute what you do not need, and understand why some channels cannot be left.

Signing In, Face ID & Shared Tablets

Use Face ID or a fingerprint, stay signed in, and unlock a shared tablet with its device PIN instead of signing back in.

Delivery Notes

Turn a supplier's order confirmation or delivery note into a due delivery, with every product linked to your allergen chart.

Shared tablets: tapping in with a PIN

A tablet behind the bar can be used by the whole team without everybody sharing one login, so check-ins and messages are attributed to the right person.

Managing Contractors

Set credential requirements, invite contractors, review their documents, and control access with events.

Managing Visitors

Log visitors quickly or send a self sign-in link, capture badge details, and keep an on-site record.

Staff are not getting push notifications

If notifications are not reaching a phone, the usual cause is the phone itself blocking Paddl, even when every switch inside Paddl is on.

We keep getting logged out on a tablet

Why a shared tablet seemed to log itself out or "expire" mid-shift, and how the device PIN replaces that.

Your Compliance & Profile in the App

See your own training, documents, certificates, and compliance score, and change your app settings.

What the till sync brings in

What Paddl reads from Square, how often, how long a day keeps settling, and which features each figure feeds.

The demand band on the rota

The strip under each rota day shows how busy the site usually is, hour by hour, from up to thirteen weeks of takings.

Scheduling checks around service

The routine editor shows the quiet windows in each site's day so a check lands in a lull, not the lunch rush.

Recording tips and how they were shared

Enter a tip pot per period, share it over approved hours, and keep the record the law now asks for.

Reading the sales forecast

What the expected figure and the likely range mean, what drives them, and what the notes on a day are telling you.

Mapping Square locations to your sites

Pair each Square location with the Paddl site it feeds, and what happens to the locations you leave unmapped.

Letting Paddy suggest a week

Ask Paddy to draft a week of open shifts against the demand band and your labour target. It never publishes.

The labour cost report

What the rota will cost against what the approved hours cost, by site, person and day, and as a share of sales.

Approving hours and timesheets

Payroll lists every shift in the dates you pick: what the flags mean, how to correct a time, and what approving covers.

Getting Started with Paddl

Set up your account, configure your business, invite your team, and get your first checks running.