Search Help Articles

Found 32 results for "tap in"

Articles

Groups, channels and direct messages

Make a group for a project or a team, mute what you do not need, and understand why some channels cannot be left.

Turning a message into a job, a task or a report

A photo of a fault does not need retyping: turn the message into a maintenance job, a quick task, a handover note or a report, and the thread follows it.

Reading a message in your own language

A message written in another language shows a Translate link. Nothing is translated until somebody asks, and the original is always a tap away.

Recording Deliveries & Traceability

Check deliveries in against the supplier's paperwork, take chilled and frozen temperatures, and keep the batch detail you need for a recall.

Shared tablets: tapping in with a PIN

A tablet behind the bar can be used by the whole team without everybody sharing one login, so check-ins and messages are attributed to the right person.

Logging In and Troubleshooting Access

Log in, switch accounts, reset a password, and fix the most common access problems.

Areas & Rooms

Divide a venue into the places work actually happens: the cellar, the customer WC, or all sixty guest rooms.

Staff availability

Which days people have said they cannot work, how it shows on the rota, and recording it for somebody yourself.

Delivery Notes

Turn a supplier's order confirmation or delivery note into a due delivery, with every product linked to your allergen chart.

Planned Maintenance (PPM)

The checks and services that should happen on a cycle, from a catalogue of what a UK hospitality site is expected to do.

Notification Settings

Choose what notifies you and how, set quiet hours, and get a message to the whole team.

Open shifts and swaps in chat

Publish a week and the unfilled shifts land in the site channel as cards staff can claim, and a shift somebody cannot work can be given away from the thread.

Staff are not getting push notifications

If notifications are not reaching a phone, the usual cause is the phone itself blocking Paddl, even when every switch inside Paddl is on.

Checking your hours

Where to find what you have worked this period and whether your manager has approved it.

Seeing your shifts in the app

Where your rota lives in Paddl Assist, and what the times mean.

Clocking in from a shift

Starting a shift from your rota, what the location check does, and what happens with no signal.

Uploading Your Certificates & Documents

Add a food hygiene or first aid certificate, a training record, or an ID document to your own profile from the app, with expiry reminders.

Reviewing Records & Sign-Offs (Manager)

Review submitted records, chase sign-offs and clear handovers from manager mode, and find the same list as the Inbox in the admin panel.

Manager Mode on the Mobile App

Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.

Your Compliance & Profile in the App

See your own training, documents, certificates, and compliance score, and change your app settings.

Checking In to Your Location

Check in to your venue so the right tasks appear, switch location, and check out at the end of your shift.

Signing In, Face ID & Shared Tablets

Use Face ID or a fingerprint, stay signed in, and unlock a shared tablet with its device PIN instead of signing back in.

We keep getting logged out on a tablet

Why a shared tablet seemed to log itself out or "expire" mid-shift, and how the device PIN replaces that.

Team & Compliance Oversight (Manager)

See each staff member's compliance, drill into the detail, track visitors on site, and check section status.

The App for Contractors

How contractors sign in, keep credentials current, sign documents, see their events, and track their hours.

Add manager notes to the handover report

Leave attributed notes on the day's handover so the next shift knows what changed.

Admin Panel vs Mobile App

When to use the admin panel and when to use the app, and how managers move between them.