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Articles

Manager Mode on the Mobile App

Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.

Maintenance Jobs & Appointments

Schedule maintenance and appointments such as services, inspections, and vendor visits, and track them to done.

Exporting & Printing Your Records

Where to find the export, download, and print options across Paddl, and which format each one gives you.

Recording Pest Control

Log routine pest checks, record sightings, and keep contractor visit reports ready for inspection.

Managing Visitors

Log visitors quickly or send a self sign-in link, capture badge details, and keep an on-site record.

PAT Testing

Store PAT certificates against your equipment, track retest dates, and schedule testing visits.

Preparing for an EHO / Inspection Visit

Use the EHO Visit Dashboard to show an inspector everything they ask for from one read-only screen.

Generating an Audit Pack

Pull all your compliance documents into one downloadable ZIP, ready to hand to an EHO or inspector.

Understanding Alerts

What Paddl alerts mean, how they are raised, and how to clear them before an inspection.

Monitoring Customer Reviews

Bring your reviews into Paddl, read the AI sentiment and themes, catch compliance flags, and see who was on shift.

Reviewing Records & Sign-Offs (Manager)

Review and approve submitted records, chase document sign-offs, and clear handovers from manager mode.

Food Safety & Hygiene Records

See completed temperature, cleaning, and food safety checks, with completion status and filters.

The App for Contractors

How contractors sign in, keep credentials current, sign documents, see their events, and track their hours.

Inviting and Managing Team Members

Invite staff, choose roles, organise people into groups, and understand what each role can do.

Team & Compliance Oversight (Manager)

See each staff member's compliance, drill into the detail, track visitors on site, and check section status.