Search Help Articles
Found 54 results for "admin"
Articles
Managing Multiple Locations
Paddl supports businesses with multiple locations. Each location has its own tasks, equipment, and compliance tracking.
App BasicsManaging Notifications
Control how and when Paddl notifies you about important events.
App BasicsWhat is Paddl?
Paddl is a comprehensive compliance and operations management platform designed specifically for the hospitality industry. Whether you run a café, restaurant, pub, hotel, or takeaway, Paddl helps you stay compliant and organised.
App BasicsAdmin Panel Overview
The Admin Panel is your central hub for managing compliance, tasks, and team operations. Access it from any desktop browser at manage.paddl-ai.co.
App BasicsDownloading the Mobile App
Paddl Assist is available for both iOS and Android devices.
App BasicsResetting Your Password
If you've forgotten your password, you can reset it via email.
App BasicsUnderstanding User Roles
Paddl has three user roles, each with different permissions.
App BasicsLogging In
Access Paddl using your email and password on both the Admin Panel and Mobile App.
App BasicsKeyboard Shortcuts
Speed up your workflow in the Admin Panel with keyboard shortcuts.
App BasicsUnderstanding Staff Groups
Staff groups help you organise your team and assign tasks to specific departments or roles.
App BasicsSetting Up Two-Factor Authentication
Add an extra layer of security to your account with two-factor authentication (2FA).
Feature GuidesMy Documents (Mobile)
Staff can upload their personal documents like certificates and training records.
App BasicsGetting Started with Paddl
A step-by-step guide to setting up your Paddl account, inviting your team, and configuring your business.
App BasicsLogging In and Troubleshooting Access
How to log in, switch accounts, and fix common access issues.
App BasicsAdmin Panel vs Mobile App
Understand the difference between the admin panel and the mobile app, and when to use each.
App BasicsDownloading the Paddl App
Where to download the Paddl mobile app and how to log in for the first time.
Feature GuidesTemperature Monitoring
Regular temperature monitoring is essential for food safety. Paddl helps you track and document all temperature checks.
Feature GuidesRoutines and Checklists
How to create, schedule, and assign recurring checklists for your team.
Feature GuidesTraining and Compliance Tracking
How to set up training requirements, track completion, and understand the compliance dashboard.
Feature GuidesKnowledge Hub and Ask Paddy
Build a searchable knowledge base for your team and let the AI assistant handle common questions.
Feature GuidesHACCP Plan Management
Create and manage HACCP plans for your food safety compliance, including Critical Control Points, corrective actions, and reviews.
Feature GuidesRisk Assessments
How to create risk assessments, require staff sign-off, and schedule periodic reviews.
Feature GuidesTraining Sign-Offs
Require staff to acknowledge they've read important procedures by enabling sign-offs on knowledge articles.
Feature GuidesEquipment Management
How to track equipment, set servicing schedules, and upload related documents.
Feature GuidesManaging Suppliers
How to add and manage your supplier information.
Feature GuidesCOSHH Management
How to maintain your COSHH register and track chemical safety information.
Feature GuidesDocuments and Staff Sign-Off
How to upload documents, require staff signatures, and track sign-off completion.
Feature GuidesConfiguring Your Business Profile
Set up your business profile including organization details, logo, and location configuration.
Feature GuidesCustomer Complaint Management
Track and resolve customer complaints systematically to improve service and identify patterns.
Feature GuidesInsurance & Licence Tracking
Keep track of business insurance policies and licences with expiry alerts.
Feature GuidesSupplier Management
Keep track of all your suppliers in one place with contact details and notes.
Feature GuidesAllergen Matrix
How to set up your allergen matrix, import data in bulk, and keep it updated.
Feature GuidesHandover Reports
Handover reports help communicate important information between shifts.
Feature GuidesAccident & Near Miss Reporting
Document workplace accidents and near misses to maintain safety records and identify hazards.
Feature GuidesSubscription & Billing
Manage your Paddl subscription and billing from the Admin Panel.
Feature GuidesManager Mode on Mobile
Learn how to use manager features on the mobile app, including team oversight and content creation.
Feature GuidesDocument Signing
Learn how to request and complete digital signatures for documents, SFBB packs, and risk assessments.
Feature GuidesDocument & Article Versioning
Paddl tracks changes to knowledge articles, allowing you to view history and understand what's changed.
Feature GuidesStaff Training Matrix
View and manage your team's training status, assign requirements, and track certificate expiries.
Feature GuidesSubmitting Quick Reports
Quick reports let staff log incidents and requests immediately from the mobile app.
Feature GuidesPAT Testing Records
Portable Appliance Testing (PAT) ensures electrical equipment is safe to use. Track your PAT testing schedule in Paddl.
App BasicsInviting and Managing Team Members
How to invite staff, assign roles, and organise your team into groups.
Feature GuidesQuick Tasks for Managers
Create ad-hoc tasks for your team members that need to be completed outside of regular routines.