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Food Safety Records
One Records page for food safety: chips for each kind of check or report, Checks and Reports tabs, filters, resolving and export.
Getting StartedGetting Started with Paddl
Set up your account, configure your business, invite your team, and get your first checks running.
Compliance & Food SafetyHealth & Safety Records
One page for the accident book, incidents, near-misses, fitness to work and your health and safety policy, with RIDDOR in brief.
Compliance & Food SafetyTurning an EHO Report into an Action Plan
Upload the inspection report under Documents, let Paddy draft action points from it, and track each one to closure.
Compliance & Food SafetyYour Food Hygiene Rating
Link each site to its official FSA listing, read the rating and the three scores behind it, and hear about every change.
Compliance & Food SafetyAllergen Matrix
Build an accurate allergen matrix with AI, track may-contain and removable allergens, import in bulk, and keep it current.
Compliance & Food SafetyLogging Temperature Checks
Log fridge, freezer, cooking, and hot-holding temperatures, with the safe ranges and what to do when a reading is out.
Compliance & Food SafetyHow Do I Review or Update My HACCP Plan?
Use Review with Paddy to check an existing HACCP plan against your current menu, allergens and chemicals, accept the changes you want, and record a review.
Compliance & Food SafetyRisk Assessments
Generate or write risk assessments, require staff sign-off, and keep them reviewed on schedule.
Compliance & Food SafetyCOSHH Management
Keep a digital COSHH register with safety data sheets, hazard info, PPE, and first aid for every chemical.
Compliance & Food SafetyRecords: Checks, Reports and Evidence
The three kinds of record Paddl keeps, where each one lives, and what a dot or a missing row is telling you.
Getting StartedFinding Your Way Around
The sidebar and its sections, searching for any page, the Settings home, the bar at the bottom of a phone screen, and what the colours of Paddl's messages mean.
Compliance & Food SafetyThe Fire Log Book
Weekly alarm tests, emergency lighting, extinguisher and fire door checks, and drills: one routine category, exported as its own section.
Getting StartedYour Dashboard: Readiness and Requires attention
What Home shows when you sign in: how ready each site is for an inspection, the official food hygiene rating, and the four lists of what needs you.
OperationsManaging Visitors
Log visitors quickly or send a self sign-in link, capture badge details, and keep an on-site record.
OperationsAreas & Rooms
Divide a venue into the places work actually happens: the cellar, the customer WC, or all sixty guest rooms.
OperationsClosing a Site for a Period
Tell Paddl a location is shut between two dates so no tasks are created for those days, and clear any that already were.
OperationsPlanned Maintenance (PPM)
The checks and services that should happen on a cycle, from a catalogue of what a UK hospitality site is expected to do.
ProtectionMonitoring Customer Reviews
Bring your reviews into Paddl, read the AI sentiment and themes, catch compliance flags, and see who was on shift.
Compliance & Food SafetyReporting Incidents, Accidents & Near-Misses
File incidents, accidents and near-misses on the Health & safety page, review them, and keep the evidence insurers and inspectors expect.
OperationsWhat Ask Paddy can do for you
Ask Paddy can set up routines, book visits, draft paperwork, chase your team and build an audit pack. Here is what to ask for.
Mobile AppManager Mode on the Mobile App
Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.
TroubleshootingReview with Paddy on my HACCP plan is not doing what I expect
Why Review with Paddy may suggest nothing, why you might not be able to apply a change, and how to avoid ending up with a duplicate plan.
OperationsReact when a temperature is logged out of range
Automatically create a corrective task and alert managers the moment a fridge or freezer is logged out of safe range.
Compliance & Food SafetyGenerating & Signing Off Your SFBB Pack
Generate a Safer Food Better Business pack, assign it, sign off, and stay current with regulatory updates.
Compliance & Food SafetyCreating, Editing & Exporting HACCP Plans
Generate a HACCP plan with AI from your menu, allergens and COSHH, review and update it with AI, manage CCPs, run reviews and sign-off, and export to PDF.
OperationsKnowledge Hub and Ask Paddy
Build a searchable knowledge base, and use Ask Paddy to answer questions from it and to set work up for you.
OperationsMaintenance Jobs & Appointments
How a reported fault becomes a booked job, gets a deadline, and is tracked through to done.
OperationsRoutines and Checklists
See today's tasks across your sites, build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.