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Reviewing Records & Sign-Offs (Manager)

Review and approve submitted records, chase document sign-offs, and clear handovers from manager mode.

Team & Compliance Oversight (Manager)

See each staff member's compliance, drill into the detail, track visitors on site, and check section status.

Setting Up Your Business Profile & Locations

Configure business details, add each venue, and set opening hours, timezones, and monitoring thresholds.

Downloading the Paddl App

Where to get the Paddl Assist app and how to log in the first time.

Routines and Checklists

Build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.

The Calendar (Month View)

See tasks, equipment servicing, maintenance, and appointments on one calendar, and subscribe to it.

Inviting and Managing Team Members

Invite staff, choose roles, organise people into groups, and understand what each role can do.

Checking In to Your Location

Check in to your venue so the right tasks appear, switch location, and check out at the end of your shift.

Logging In and Troubleshooting Access

Manager Mode on the Mobile App

Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.

Maintenance Jobs & Appointments

Schedule maintenance and appointments such as services, inspections, and vendor visits, and track them to done.

Completing Tasks & Checklists on Mobile

Find your tasks, filter by day or status, work through the items, and catch up on anything missed.

Staff Inductions

Set up an induction so new starters complete the right steps and sign the right documents on day one.

Using Offline Mode

How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.

Admin Panel vs Mobile App

When to use the admin panel and when to use the app, and how managers move between them.

Alerts & Notifications

Notification Settings

Choose what notifies you and how, and the best ways to get a message to the whole team today.