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Staff Check-In & Check-Out

Paddl uses GPS-verified check-ins to track attendance and ensure staff are at the correct location.

Temperature Monitoring

Regular temperature monitoring is essential for food safety. Paddl helps you track and document all temperature checks.

Creating Routines

Routines are recurring tasks that staff complete on a schedule.

Task Alerts & Overdue Items

Paddl tracks task completion and alerts you to overdue or problematic submissions.

What is Paddl?

Paddl is a comprehensive compliance and operations management platform designed specifically for the hospitality industry. Whether you run a café, restaurant, pub, hotel, or takeaway, Paddl helps you stay compliant and organised.

Understanding User Roles

Paddl has three user roles, each with different permissions.

Managing Multiple Locations

Paddl supports businesses with multiple locations. Each location has its own tasks, equipment, and compliance tracking.

Admin Panel Overview

The Admin Panel is your central hub for managing compliance, tasks, and team operations. Access it from any desktop browser at manage.paddl-ai.co.

Manager Mode on Mobile

Learn how to use manager features on the mobile app, including team oversight and content creation.

Managing Alerts

Learn how to view, manage, and resolve alerts for equipment, documents, tasks, and compliance items.

Fire Safety Compliance

Maintain fire safety records and ensure your premises meets fire safety requirements.

Downloading the Paddl App

Where to download the Paddl mobile app and how to log in for the first time.

Cleaning Schedules & Records

Maintain comprehensive cleaning records to demonstrate hygiene compliance.

Opening & Closing Routines

Opening and closing routines ensure consistent start and end-of-day procedures.

Switching Locations (Mobile)

If you work at multiple locations, you can switch between them in the mobile app.

Understanding the Dashboard

The Dashboard gives you an at-a-glance view of your compliance status and recent activity.

Completing Tasks (Mobile)

Staff complete their assigned tasks through the mobile app.

Mobile App Overview

Paddl Assist is the mobile app for staff to complete daily tasks, submit reports, and access knowledge. Available on iOS and Android.

Managing Notifications

Control how and when Paddl notifies you about important events.

Routines and Checklists

How to create, schedule, and assign recurring checklists for your team.

Personal Compliance Dashboard

Track your personal compliance status including documents, training, risk assessments, and inductions.

Inviting and Managing Team Members

How to invite staff, assign roles, and organise your team into groups.

Configuring Your Business Profile

Set up your business profile including organization details, logo, and location configuration.

Quick Tasks for Managers

Create ad-hoc tasks for your team members that need to be completed outside of regular routines.

Using Offline Mode

Learn how to use the Paddl mobile app when you don't have internet access, and how data syncs when you're back online.

Admin Panel vs Mobile App

Understand the difference between the admin panel and the mobile app, and when to use each.

Understanding Staff Groups

Staff groups help you organise your team and assign tasks to specific departments or roles.

Getting Started with Paddl

A step-by-step guide to setting up your Paddl account, inviting your team, and configuring your business.