Search Help Articles
Found 26 results for "knowledge"
Articles
Manager Mode on Mobile
Learn how to use manager features on the mobile app, including team oversight and content creation.
Feature GuidesReviewing Staff Submissions
Managers review staff submissions from the Reports & Requests section.
Feature GuidesManaging Suppliers
How to add and manage your supplier information.
Feature GuidesTraining Sign-Offs
Require staff to acknowledge they've read important procedures by enabling sign-offs on knowledge articles.
App BasicsWhat is Paddl?
Paddl is a comprehensive compliance and operations management platform designed specifically for the hospitality industry. Whether you run a café, restaurant, pub, hotel, or takeaway, Paddl helps you stay compliant and organised.
Feature GuidesOrganizing with Folders
Folders help organise your knowledge base into logical sections.
App BasicsKeyboard Shortcuts
Speed up your workflow in the Admin Panel with keyboard shortcuts.
App BasicsUnderstanding User Roles
Paddl has three user roles, each with different permissions.
Feature GuidesUsing the AI Assistant
Paddl includes an AI assistant that can answer questions about your procedures, compliance requirements, and more.
Feature GuidesHandover Reports
Handover reports help communicate important information between shifts.
App BasicsMobile App Overview
Paddl Assist is the mobile app for staff to complete daily tasks, submit reports, and access knowledge. Available on iOS and Android.
Feature GuidesCreating Knowledge Articles
Build your internal knowledge base with articles that staff can access from the mobile app.
App BasicsAdmin Panel Overview
The Admin Panel is your central hub for managing compliance, tasks, and team operations. Access it from any desktop browser at manage.paddl-ai.co.
App BasicsManaging Notifications
Control how and when Paddl notifies you about important events.
Feature GuidesTraining and Compliance Tracking
How to set up training requirements, track completion, and understand the compliance dashboard.
Feature GuidesPersonal Compliance Dashboard
Track your personal compliance status including documents, training, risk assessments, and inductions.
Feature GuidesKnowledge Hub and Ask Paddy
Build a searchable knowledge base for your team and let the AI assistant handle common questions.
Feature GuidesDocuments and Staff Sign-Off
How to upload documents, require staff signatures, and track sign-off completion.
Feature GuidesUsing Offline Mode
Learn how to use the Paddl mobile app when you don't have internet access, and how data syncs when you're back online.
Feature GuidesDocument Signing
Learn how to request and complete digital signatures for documents, SFBB packs, and risk assessments.
App BasicsAdmin Panel vs Mobile App
Understand the difference between the admin panel and the mobile app, and when to use each.
Feature GuidesDocument & Article Versioning
Paddl tracks changes to knowledge articles, allowing you to view history and understand what's changed.
Feature GuidesHACCP Plan Management
Create and manage HACCP plans for your food safety compliance, including Critical Control Points, corrective actions, and reviews.
App BasicsGetting Started with Paddl
A step-by-step guide to setting up your Paddl account, inviting your team, and configuring your business.