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Found 20 results for "knowledge"
Articles
Generating an Audit Pack
Pull all your compliance documents into one downloadable ZIP, ready to hand to an EHO or inspector.
OperationsKnowledge Hub and Ask Paddy
Build a searchable knowledge base that powers Ask Paddy, the AI assistant your staff can ask anything.
OperationsStaff Inductions
Set up an induction so new starters complete the right steps and sign the right documents on day one.
OperationsManaging Suppliers & Recalls
Keep supplier records and act on recalls fast using the batch detail captured at goods-in.
Mobile AppSubmitting Handover & End-of-Shift Reports
Raise handover notes and urgent issues at the end of a shift, and see where managers pick them up.
OperationsDocuments and Staff Sign-Off
Upload policies, require staff signatures, track sign-off, and let AI extract key data from what you upload.
Getting StartedSmart Document Uploads & AI Setup
Upload your existing paperwork and let Paddl read it to build your allergens, HACCP, knowledge base, and more.
Getting StartedAdmin Panel vs Mobile App
When to use the admin panel and when to use the app, and how managers move between them.
Mobile AppReviewing Records & Sign-Offs (Manager)
Review and approve submitted records, chase document sign-offs, and clear handovers from manager mode.
Compliance & Food SafetyCreating, Editing & Exporting HACCP Plans
Generate a HACCP plan with AI from your menu, allergens and COSHH, review and update it with AI, manage CCPs, run reviews and sign-off, and export to PDF.
Alerts & NotificationsNotification Settings
Choose what notifies you and how, and the best ways to get a message to the whole team today.
Getting StartedGetting Started with Paddl
Set up your account, configure your business, invite your team, and get your first checks running.
TroubleshootingAn alert is not being raised
When you expect Paddl to flag something and it does not, check whether the alert was already handled or whether the thing it watches is switched off.
TroubleshootingAsk Paddy cannot answer a question
Paddy answers from your business content and the Paddl help guides, so a blank answer usually means the information is not there yet.
OperationsExporting & Printing Your Records
Where to find the export, download, and print options across Paddl, and which format each one gives you.