Search Help Articles

Found 14 results for "shift"

Articles

Reporting Incidents, Accidents & Near-Misses

Log incidents, accidents, and near-misses, investigate them, and keep the evidence insurers and inspectors expect.

Submitting Handover & End-of-Shift Reports

Raise handover notes and urgent issues at the end of a shift, and see where managers pick them up.

Reviewing Records & Sign-Offs (Manager)

Review and approve submitted records, chase document sign-offs, and clear handovers from manager mode.

Signing In, Face ID & Shared Tablets

Use Face ID or a fingerprint, stay signed in, switch business, and understand auto sign-out on shared tablets.

Routines and Checklists

Build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.

Monitoring Customer Reviews

Bring your reviews into Paddl, read the AI sentiment and themes, catch compliance flags, and see who was on shift.

The App for Contractors

How contractors sign in, keep credentials current, sign documents, see their events, and track their hours.

Checking In to Your Location

Check in to your venue so the right tasks appear, switch location, and check out at the end of your shift.

Customer Complaints

Log complaints, categorise them, link a corrective action, and track resolution so patterns surface early.

Manager Mode on the Mobile App

Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.

Using Offline Mode

How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.

Managing Contractors

Set credential requirements, invite contractors, review their documents, and control access with events.

Admin Panel vs Mobile App

When to use the admin panel and when to use the app, and how managers move between them.