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Articles

What is Paddl?

Paddl is a comprehensive compliance and operations management platform designed specifically for the hospitality industry. Whether you run a café, restaurant, pub, hotel, or takeaway, Paddl helps you stay compliant and organised.

Mobile App Overview

Paddl Assist is the mobile app for staff to complete daily tasks, submit reports, and access knowledge. Available on iOS and Android.

Switching Locations (Mobile)

If you work at multiple locations, you can switch between them in the mobile app.

Admin Panel vs Mobile App

Understand the difference between the admin panel and the mobile app, and when to use each.

Downloading the Paddl App

Where to download the Paddl mobile app and how to log in for the first time.

Routines and Checklists

How to create, schedule, and assign recurring checklists for your team.

Opening & Closing Routines

Opening and closing routines ensure consistent start and end-of-day procedures.

Managing Alerts

Learn how to view, manage, and resolve alerts for equipment, documents, tasks, and compliance items.

Handover Reports

Handover reports help communicate important information between shifts.

Using Offline Mode

Learn how to use the Paddl mobile app when you don't have internet access, and how data syncs when you're back online.

Quick Tasks for Managers

Create ad-hoc tasks for your team members that need to be completed outside of regular routines.

Staff Check-In & Check-Out

Paddl uses GPS-verified check-ins to track attendance and ensure staff are at the correct location.