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Food Safety & Hygiene Records

See completed temperature, cleaning, and food safety checks, with completion status and filters.

Your Compliance & Profile in the App

See your own training, documents, certificates, and compliance score, and change your app settings.

Staff Training & Compliance

Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.

Team & Compliance Oversight (Manager)

See each staff member's compliance, drill into the detail, track visitors on site, and check section status.

Downloading the Paddl App

Where to get the Paddl Assist app and how to log in the first time.

Routines and Checklists

Build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.

Risk Assessments

Generate or write risk assessments, require staff sign-off, and keep them reviewed on schedule.

Inviting and Managing Team Members

Invite staff, choose roles, organise people into groups, and understand what each role can do.

Completing Training on the App

Work through assigned training modules, pass the assessment, and find your certificates, even offline.

Maintenance Jobs & Appointments

Schedule maintenance and appointments such as services, inspections, and vendor visits, and track them to done.

Completing Tasks & Checklists on Mobile

Find your tasks, filter by day or status, work through the items, and catch up on anything missed.

Staff Inductions

Set up an induction so new starters complete the right steps and sign the right documents on day one.

Recording Pest Control

Log routine pest checks, record sightings, and keep contractor visit reports ready for inspection.

Using Offline Mode

How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.

Managing Visitors

Log visitors quickly or send a self sign-in link, capture badge details, and keep an on-site record.

Smart Document Uploads & AI Setup

Upload your existing paperwork and let Paddl read it to build your allergens, HACCP, knowledge base, and more.

Admin Panel vs Mobile App

When to use the admin panel and when to use the app, and how managers move between them.

Preparing for an EHO / Inspection Visit

Use the EHO Visit Dashboard to show an inspector everything they ask for from one read-only screen.

Fire & Safety Records

Track fire certificates, drills and alarm checks, first response records, and your fire risk assessment.

Account & Billing

Switching Between Businesses & Adding a New One

Use the business switcher to move between businesses you belong to, and add a new business with its own billing.