Search Help Articles
Found 28 results for "how to start"
Articles
Creating, Editing & Exporting HACCP Plans
Generate a HACCP plan with AI from your menu, allergens and COSHH, review and update it with AI, manage CCPs, run reviews and sign-off, and export to PDF.
ProtectionLegal Guidance
Triage a tricky situation, link the report it relates to, see your insurance options, and export an evidence pack.
OperationsWhat Ask Paddy can do for you
Ask Paddy can set up routines, book visits, draft paperwork, chase your team and build an audit pack. Here is what to ask for.
Compliance & Food SafetyLogging Temperature Checks
Log fridge, freezer, cooking, and hot-holding temperatures, with the safe ranges and what to do when a reading is out.
Mobile AppUsing Offline Mode
How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.
Account & BillingSwitching Between Businesses & Adding a New One
Use the business switcher to move between businesses you belong to, and add a new business with its own billing.
TroubleshootingA routine is not showing up in the app
Work through the most likely reasons a routine is missing from a staff member's app, starting with the one that catches people out most.
Compliance & Food SafetyHow Do I Review or Update My HACCP Plan?
Use Review with AI to check an existing HACCP plan against your current menu, allergens and chemicals, apply the suggested changes, and sign off a review.
Account & BillingHow Paddl Pricing Works
Understand per-location pricing, what every location includes, and how extra users and storage are charged.
Getting StartedGetting Started with Paddl
Set up your account, configure your business, invite your team, and get your first checks running.
OperationsRoutines and Checklists
Build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.
OperationsCreate your first automation
Use a starter template to set up a working rule in a couple of minutes.
TroubleshootingReview with AI on my HACCP plan is not doing what I expect
Why Review with AI may suggest nothing, why you might not be able to apply a change, and how to avoid ending up with a duplicate plan.
TroubleshootingAsk Paddy cannot answer a question or will not do something
Why Paddy comes back with nothing, why it sometimes declines an action on purpose, and what to do about each.
TroubleshootingA staff member is blocked from a task or area
Some tasks and areas are gated behind required training or a role, so a block is often working as intended until the requirement is met.
TroubleshootingEquipment is missing or not raising service alerts
A fridge that will not appear when logging temperatures, or a service reminder that never arrives, usually comes down to its status.
OperationsStaff Inductions
Set up an induction so new starters complete the right steps and sign the right documents on day one.
OperationsManaging Contractors
Set credential requirements, invite contractors, review their documents, and control access with events.
OperationsStaff Training & Compliance
Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.
OperationsDocuments and Staff Sign-Off
Upload policies, require staff signatures, track sign-off, and let AI extract key data from what you upload.
Compliance & Food SafetyGenerating & Signing Off Your SFBB Pack
Generate a Safer Food Better Business pack, assign it, sign off, and stay current with regulatory updates.
Mobile AppSubmitting Handover & End-of-Shift Reports
Raise handover notes at the end of a shift, see how the next shift picks them up at check-in, and where managers review them.
Mobile AppManager Mode on the Mobile App
Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.
Mobile AppChecking In to Your Location
Check in to your venue so the right tasks appear, switch location, and check out at the end of your shift.
Getting StartedSmart Document Uploads & AI Setup
Upload your existing paperwork and let Paddl read it to build your allergens, HACCP, knowledge base, and more.