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Food Safety & Hygiene Records

See completed temperature, cleaning, and food safety checks, with completion status and filters.

Setting Up Your Business Profile & Locations

Configure business details, add each venue, and set opening hours, timezones, and monitoring thresholds.

Operations

Routines and Checklists

Build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.

Inviting and Managing Team Members

Invite staff, choose roles, organise people into groups, and understand what each role can do.

Logging Checks & Reports on the App

Use the Report tab to log deliveries, temperatures, incidents, accidents, complaints, and maintenance.

Manager Mode on the Mobile App

Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.

Completing Tasks & Checklists on Mobile

Find your tasks, filter by day or status, work through the items, and catch up on anything missed.

Using Offline Mode

How the app keeps working with no signal, what gets queued, and how it syncs when you reconnect.

Admin Panel vs Mobile App

When to use the admin panel and when to use the app, and how managers move between them.

Operations

Importing Data with CSV

Bulk-load equipment, suppliers, and allergens from a spreadsheet instead of adding them one at a time.

Creating, Editing & Exporting HACCP Plans

Generate a HACCP plan with AI, manage CCPs and corrective actions, run reviews and sign-off, and export to PDF.

Preparing for an EHO / Inspection Visit

Use the EHO Visit Dashboard to show an inspector everything they ask for from one read-only screen.

Account & Billing

Switching Between Businesses & Adding a New One

Use the business switcher to move between businesses you belong to, and add a new business with its own billing.

Generating & Signing Off Your SFBB Pack

Generate a Safer Food Better Business pack, assign it, sign off, and stay current with regulatory updates.