Search Help Articles
Found 25 results for "review"
Articles
Allergen Management
Track allergens in your menu items to keep customers safe and comply with UK regulations.
App BasicsUnderstanding User Roles
Paddl has three user roles, each with different permissions.
App BasicsManaging Notifications
Control how and when Paddl notifies you about important events.
App BasicsWhat is Paddl?
Paddl is a comprehensive compliance and operations management platform designed specifically for the hospitality industry. Whether you run a café, restaurant, pub, hotel, or takeaway, Paddl helps you stay compliant and organised.
App BasicsMobile App Overview
Paddl Assist is the mobile app for staff to complete daily tasks, submit reports, and access knowledge. Available on iOS and Android.
Feature GuidesReviewing Staff Submissions
Managers review staff submissions from the Reports & Requests section.
Feature GuidesOpening & Closing Routines
Opening and closing routines ensure consistent start and end-of-day procedures.
Feature GuidesCompliance Calendar
The Calendar view shows all upcoming deadlines and renewals.
Feature GuidesHACCP Plan Management
Create and manage HACCP plans for your food safety compliance, including Critical Control Points, corrective actions, and reviews.
Feature GuidesRisk Assessments
How to create risk assessments, require staff sign-off, and schedule periodic reviews.
Feature GuidesSFBB Packs
SFBB (Safer Food Better Business) is a food safety management system designed by the Food Standards Agency. Paddl helps you create and maintain your SFBB pack.
Feature GuidesCustomer Complaint Management
Track and resolve customer complaints systematically to improve service and identify patterns.
Feature GuidesTask Alerts & Overdue Items
Paddl tracks task completion and alerts you to overdue or problematic submissions.
Feature GuidesManaging Alerts
Learn how to view, manage, and resolve alerts for equipment, documents, tasks, and compliance items.
Feature GuidesAccident & Near Miss Reporting
Document workplace accidents and near misses to maintain safety records and identify hazards.
Feature GuidesUnderstanding the Dashboard
The Dashboard gives you an at-a-glance view of your compliance status and recent activity.
Feature GuidesPreparing for EHO Visits
The EHO (Environmental Health Officer) dashboard helps you prepare for inspections.
Feature GuidesDocument Signing
Learn how to request and complete digital signatures for documents, SFBB packs, and risk assessments.
Feature GuidesDocument & Article Versioning
Paddl tracks changes to knowledge articles, allowing you to view history and understand what's changed.
Feature GuidesSubmitting Quick Reports
Quick reports let staff log incidents and requests immediately from the mobile app.
Feature GuidesPersonal Compliance Dashboard
Track your personal compliance status including documents, training, risk assessments, and inductions.
App BasicsAdmin Panel Overview
The Admin Panel is your central hub for managing compliance, tasks, and team operations. Access it from any desktop browser at manage.paddl-ai.co.
Feature GuidesFire Safety Compliance
Maintain fire safety records and ensure your premises meets fire safety requirements.