Search Help Articles
Found 33 results for "team"
Articles
Downloading the Paddl App
Where to download the Paddl mobile app and how to log in for the first time.
App BasicsSetting Up Your Business
When you first sign up for Paddl, you'll go through a quick setup process to configure your business.
Feature GuidesCustomer Complaint Management
Track and resolve customer complaints systematically to improve service and identify patterns.
App BasicsWhat is Paddl?
Paddl is a comprehensive compliance and operations management platform designed specifically for the hospitality industry. Whether you run a café, restaurant, pub, hotel, or takeaway, Paddl helps you stay compliant and organised.
Feature GuidesOpening & Closing Routines
Opening and closing routines ensure consistent start and end-of-day procedures.
Feature GuidesStaff Training Tracking
Track required training and certifications for your team.
App BasicsInviting Team Members
Build your team by inviting staff members to Paddl. Each person gets their own account with role-based access.
Feature GuidesMy Documents (Mobile)
Staff can upload their personal documents like certificates and training records.
App BasicsKeyboard Shortcuts
Speed up your workflow in the Admin Panel with keyboard shortcuts.
Feature GuidesHandover Reports
Handover reports help communicate important information between shifts.
Feature GuidesStaff Induction Tracking
Track new staff inductions to ensure everyone completes required onboarding.
App BasicsMobile App Overview
Paddl Assist is the mobile app for staff to complete daily tasks, submit reports, and access knowledge. Available on iOS and Android.
Feature GuidesExporting Your Data
Export your data for reporting, analysis, or record-keeping purposes.
App BasicsAdmin Panel Overview
The Admin Panel is your central hub for managing compliance, tasks, and team operations. Access it from any desktop browser at manage.paddl-ai.co.
Feature GuidesRoutines and Checklists
How to create, schedule, and assign recurring checklists for your team.
Feature GuidesPersonal Compliance Dashboard
Track your personal compliance status including documents, training, risk assessments, and inductions.
App BasicsInviting and Managing Team Members
How to invite staff, assign roles, and organise your team into groups.
Feature GuidesKnowledge Hub and Ask Paddy
Build a searchable knowledge base for your team and let the AI assistant handle common questions.
Feature GuidesConfiguring Your Business Profile
Set up your business profile including organization details, logo, and location configuration.
Feature GuidesQuick Tasks for Managers
Create ad-hoc tasks for your team members that need to be completed outside of regular routines.
Feature GuidesUsing Offline Mode
Learn how to use the Paddl mobile app when you don't have internet access, and how data syncs when you're back online.
Feature GuidesStaff Training Matrix
View and manage your team's training status, assign requirements, and track certificate expiries.
Feature GuidesDocument Signing
Learn how to request and complete digital signatures for documents, SFBB packs, and risk assessments.
App BasicsAdmin Panel vs Mobile App
Understand the difference between the admin panel and the mobile app, and when to use each.
App BasicsUnderstanding Staff Groups
Staff groups help you organise your team and assign tasks to specific departments or roles.
Feature GuidesHACCP Plan Management
Create and manage HACCP plans for your food safety compliance, including Critical Control Points, corrective actions, and reviews.
App BasicsLogging In and Troubleshooting Access
How to log in, switch accounts, and fix common access issues.
App BasicsGetting Started with Paddl
A step-by-step guide to setting up your Paddl account, inviting your team, and configuring your business.
Feature GuidesReviewing Staff Submissions
Managers review staff submissions from the Reports & Requests section.
Feature GuidesManager Mode on Mobile
Learn how to use manager features on the mobile app, including team oversight and content creation.