Search Help Articles

Found 25 results for "team"

Articles

Staff Training & Compliance

Assign training modules, run assessments and certificates, manage renewals, and read the compliance matrix.

Team & Compliance Oversight (Manager)

See each staff member's compliance, drill into the detail, track visitors on site, and check section status.

Setting Up Your Business Profile & Locations

Configure business details, add each venue, and set opening hours, timezones, and monitoring thresholds.

Downloading the Paddl App

Where to get the Paddl Assist app and how to log in the first time.

Risk Assessments

Generate or write risk assessments, require staff sign-off, and keep them reviewed on schedule.

The App for Contractors

How contractors sign in, keep credentials current, sign documents, see their events, and track their hours.

Inviting and Managing Team Members

Invite staff, choose roles, organise people into groups, and understand what each role can do.

Completing Training on the App

Work through assigned training modules, pass the assessment, and find your certificates, even offline.

Knowledge Hub and Ask Paddy

Build a searchable knowledge base that powers Ask Paddy, the AI assistant your staff can ask anything.

Logging In and Troubleshooting Access

Log in, switch accounts, reset a password, and fix the most common access problems.

Manager Mode on the Mobile App

Switch into manager mode for an overview of your team, compliance, sign-offs, and quick reporting.

Exporting & Printing Your Records

Where to find the export, download, and print options across Paddl, and which format each one gives you.

Staff Inductions

Set up an induction so new starters complete the right steps and sign the right documents on day one.

Managing Contractors

Set credential requirements, invite contractors, review their documents, and control access with events.

Managing Visitors

Log visitors quickly or send a self sign-in link, capture badge details, and keep an on-site record.

Admin Panel vs Mobile App

When to use the admin panel and when to use the app, and how managers move between them.

Location Monitoring: Noise, Capacity & Refusals

Record sound readings, capacity, and refusals, which matter most for pubs, bars, nightclubs, and late venues.

Creating, Editing & Exporting HACCP Plans

Generate a HACCP plan with AI, manage CCPs and corrective actions, run reviews and sign-off, and export to PDF.

Switching Between Businesses & Adding a New One

Use the business switcher to move between businesses you belong to, and add a new business with its own billing.

Notification Settings

Choose what notifies you and how, and the best ways to get a message to the whole team today.

Getting Started with Paddl

Set up your account, configure your business, invite your team, and get your first checks running.