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Legal Guidance

Triage a tricky situation, link the report it relates to, see your insurance options, and export an evidence pack.

Business Rates Intelligence

Upload your rates bill and let Paddl check the figures, find relief, and verify against published valuations.

Setting Up Your Business Profile & Locations

Configure business details, add each venue, and set opening hours, timezones, and monitoring thresholds.

Tax Reliefs

Answer a few questions and let Paddl estimate the tax reliefs your business may be leaving unclaimed.

Monitoring Customer Reviews

Bring your reviews into Paddl, read the AI sentiment and themes, catch compliance flags, and see who was on shift.

Risk Assessments

Generate or write risk assessments, require staff sign-off, and keep them reviewed on schedule.

Mobile App

The App for Contractors

How contractors sign in, keep credentials current, sign documents, see their events, and track their hours.

Operations

Managing Contractors

Set credential requirements, invite contractors, review their documents, and control access with events.

Your Profile & Security

Change your name, email, and password, set a profile photo, and turn on two-factor authentication.

Smart Document Uploads & AI Setup

Upload your existing paperwork and let Paddl read it to build your allergens, HACCP, knowledge base, and more.

Creating, Editing & Exporting HACCP Plans

Generate a HACCP plan with AI, manage CCPs and corrective actions, run reviews and sign-off, and export to PDF.

Account & Billing

Switching Between Businesses & Adding a New One

Use the business switcher to move between businesses you belong to, and add a new business with its own billing.

Generating an Audit Pack

Pull all your compliance documents into one downloadable ZIP, ready to hand to an EHO or inspector.

Generating & Signing Off Your SFBB Pack

Generate a Safer Food Better Business pack, assign it, sign off, and stay current with regulatory updates.

Allergen Matrix

Build an accurate allergen matrix with AI, track may-contain and removable allergens, import in bulk, and keep it current.