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Found 71 results for "time"
Articles
How Paddl Pricing Works
Understand per-location pricing, what every location includes, and how extra users and storage are charged.
Compliance & Food SafetyFood Safety & Hygiene Records
See completed temperature, cleaning, and food safety checks, with completion status and filters.
OperationsConfirming and cancelling Paddy actions
Ask Paddy always shows you what it is about to do and waits for you to confirm. Here is how that works and what gets recorded.
OperationsThe demand band on the rota
The strip under each rota day shows how busy the site usually is, hour by hour, from up to thirteen weeks of takings.
OperationsHow accurate is the forecast, and when it says no
How the accuracy figure is measured, what moves it, and every reason a site can have no forecast.
OperationsLate and missed tasks
When a task becomes overdue, when it becomes missed, what "missed in the busiest hour" means, and how to resolve one.
OperationsLetting Paddy suggest a week
Ask Paddy to draft a week of open shifts against the demand band and your labour target. It never publishes.
OperationsScheduling checks around service
The routine editor shows the quiet windows in each site's day so a check lands in a lull, not the lunch rush.
OperationsThe labour cost report
What the rota will cost against what the approved hours cost, by site, person and day, and as a share of sales.
OperationsWhat the till sync brings in
What Paddl reads from Square, how often, how long a day keeps settling, and which features each figure feeds.
OperationsReading the sales forecast
What the expected figure and the likely range mean, what drives them, and what the notes on a day are telling you.
OperationsMapping Square locations to your sites
Pair each Square location with the Paddl site it feeds, and what happens to the locations you leave unmapped.
TroubleshootingThe till is not syncing
Work through a Square connection that shows an error, was revoked, or has stopped sending takings.
OperationsBuilding your first rota
Draft a week, copy last week forward, and save a template you can reuse.
OperationsAssigning Maintenance Work
Give a job to a person, a team or a contractor, and make sure the person it lands on is told.
OperationsRecording Deliveries & Traceability
Record deliveries with temperatures and batch detail so you can trace stock and act fast on a recall.
OperationsRecording tips and how they were shared
Enter a tip pot per period, share it over approved hours, and keep the record the law now asks for.
OperationsRoutines and Checklists
Build recurring checklists with rich field types, schedule them flexibly, assign them, and change them later.
OperationsPublishing a rota, and what the notice counter means
What staff see when you publish, and why Paddl records how much notice each change gave.
OperationsApproving hours and timesheets
How Paddl works out what was worked, what the flags mean, and how to correct a line.
OperationsConditions explained
How weather conditions work, and how combining them controls when a rule fires.
OperationsManaging Contractors
Set credential requirements, invite contractors, review their documents, and control access with events.
OperationsAreas & Rooms
Divide a venue into the places work actually happens: the cellar, the customer WC, or all sixty guest rooms.
OperationsExporting hours to payroll
The four formats, what is in the file, and what Paddl deliberately does not do.
Mobile AppChecking your hours
Where to find what you have worked this period and whether your manager has approved it.
OperationsAdd manager notes to the handover report
Leave attributed notes on the day's handover so the next shift knows what changed.
OperationsSend staff a task when the forecast matches
Create a task automatically when the day is forecast sunny, hot or wet.
OperationsCreate your first automation
Use a starter template to set up a working rule in a couple of minutes.
OperationsEligibility warnings on the rota
What each warning means, and why Paddl warns you rather than stopping you.
OperationsStaff Inductions
Set up an induction so new starters complete the right steps and sign the right documents on day one.
OperationsMaintenance Jobs & Appointments
How a reported fault becomes a booked job, gets a deadline, and is tracked through to done.
OperationsImporting Data with CSV
Bulk-load equipment, suppliers, and allergens from a spreadsheet instead of adding them one at a time.
OperationsManaging Visitors
Log visitors quickly or send a self sign-in link, capture badge details, and keep an on-site record.
OperationsKnowledge Hub and Ask Paddy
Build a searchable knowledge base, and use Ask Paddy to answer questions from it and to set work up for you.
Getting StartedSmart Document Uploads & AI Setup
Upload your existing paperwork and let Paddl read it to build your allergens, HACCP, knowledge base, and more.
Alerts & NotificationsUnderstanding Alerts
What Paddl alerts mean, how they are raised, and how to clear them before an inspection.
Account & BillingSwitching Between Businesses & Adding a New One
Use the business switcher to move between businesses you belong to, and add a new business with its own billing.
Mobile AppDownloading the Paddl App
Where to get the Paddl Assist app and how to log in the first time.
ProtectionContracts & Agreements
Store supplier and service contracts, surface the key terms with AI, and get warned before auto-renewals.
Account & BillingSetting Up Regions
Group your locations into regions for cleaner multi-site management on enterprise accounts.
Mobile AppLogging Checks & Reports on the App
Use the Report tab to log deliveries, temperatures, incidents, accidents, complaints, and maintenance.
Compliance & Food SafetyPAT Testing
Store PAT certificates against your equipment, track retest dates, and schedule testing visits.
TroubleshootingWe keep getting logged out on a tablet
Why a shared tablet seemed to log itself out or "expire" mid-shift, and how the device PIN replaces that.
Compliance & Food SafetyHow Do I Review or Update My HACCP Plan?
Use Review with AI to check an existing HACCP plan against your current menu, allergens and chemicals, apply the suggested changes, and sign off a review.
Mobile AppUploading Your Certificates & Documents
Add a food hygiene or first aid certificate, a training record, or an ID document to your own profile from the app, with expiry reminders.
TroubleshootingMy automation did not fire
Work through the usual reasons a rule did not run or create its task.
Compliance & Food SafetyReporting Incidents, Accidents & Near-Misses
Log incidents, accidents, and near-misses, investigate them, and keep the evidence insurers and inspectors expect.
Mobile AppSigning In, Face ID & Shared Tablets
Use Face ID or a fingerprint, stay signed in, and unlock a shared tablet with its device PIN instead of signing back in.
Mobile AppCompleting Training on the App
Work through assigned training modules, pass the assessment, and find your certificates, even offline.
Mobile AppTeam & Compliance Oversight (Manager)
See each staff member's compliance, drill into the detail, track visitors on site, and check section status.
Compliance & Food SafetyLogging Temperature Checks
Log fridge, freezer, cooking, and hot-holding temperatures, with the safe ranges and what to do when a reading is out.
Mobile AppClocking in from a shift
Starting a shift from your rota, what the location check does, and what happens with no signal.
Mobile AppThe App for Contractors
How contractors sign in, keep credentials current, sign documents, see their events, and track their hours.
TroubleshootingAsk Paddy cannot answer a question or will not do something
Why Paddy comes back with nothing, why it sometimes declines an action on purpose, and what to do about each.
Getting StartedSetting Up Your Business Profile & Locations
Configure business details, add each venue, and set opening hours, timezones, and monitoring thresholds.
TroubleshootingA routine is not showing up in the app
Work through the most likely reasons a routine is missing from a staff member's app, starting with the one that catches people out most.
TroubleshootingA routine is not generating any tasks at all
When a routine creates no tasks for anyone, the cause is usually the routine setup itself rather than who can see it.
ProtectionMonitoring Customer Reviews
Bring your reviews into Paddl, read the AI sentiment and themes, catch compliance flags, and see who was on shift.
Getting StartedGetting Started with Paddl
Set up your account, configure your business, invite your team, and get your first checks running.
ProtectionCustomer Complaints
Log complaints, categorise them, link a corrective action, and track resolution so patterns surface early.
Mobile AppSeeing your shifts in the app
Where your rota lives in Paddl Assist, and what the times mean.
Compliance & Food SafetyCreating, Editing & Exporting HACCP Plans
Generate a HACCP plan with AI from your menu, allergens and COSHH, review and update it with AI, manage CCPs, run reviews and sign-off, and export to PDF.