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Found 73 results for "staff"
Articles
Allergen Management
Track allergens in your menu items to keep customers safe and comply with UK regulations.
Feature GuidesMy Documents (Mobile)
Staff can upload their personal documents like certificates and training records.
App BasicsUnderstanding User Roles
Paddl has three user roles, each with different permissions.
App BasicsGetting Started with Paddl
A step-by-step guide to setting up your Paddl account, inviting your team, and configuring your business.
App BasicsUnderstanding Staff Groups
Staff groups help you organise your team and assign tasks to specific departments or roles.
Feature GuidesStaff Induction Tracking
Track new staff inductions to ensure everyone completes required onboarding.
App BasicsManaging Multiple Locations
Paddl supports businesses with multiple locations. Each location has its own tasks, equipment, and compliance tracking.
App BasicsLogging In and Troubleshooting Access
How to log in, switch accounts, and fix common access issues.
App BasicsWhat is Paddl?
Paddl is a comprehensive compliance and operations management platform designed specifically for the hospitality industry. Whether you run a café, restaurant, pub, hotel, or takeaway, Paddl helps you stay compliant and organised.
App BasicsDownloading the Mobile App
Paddl Assist is available for both iOS and Android devices.
App BasicsMobile App Overview
Paddl Assist is the mobile app for staff to complete daily tasks, submit reports, and access knowledge. Available on iOS and Android.
App BasicsAdmin Panel vs Mobile App
Understand the difference between the admin panel and the mobile app, and when to use each.
App BasicsDownloading the Paddl App
Where to download the Paddl mobile app and how to log in for the first time.
Feature GuidesReviewing Staff Submissions
Managers review staff submissions from the Reports & Requests section.
Feature GuidesTemperature Monitoring
Regular temperature monitoring is essential for food safety. Paddl helps you track and document all temperature checks.
Feature GuidesRoutines and Checklists
How to create, schedule, and assign recurring checklists for your team.
Feature GuidesCOSHH Chemical Management
COSHH (Control of Substances Hazardous to Health) requires you to manage chemicals safely. Paddl helps track your chemical inventory.
Feature GuidesOpening & Closing Routines
Opening and closing routines ensure consistent start and end-of-day procedures.
Feature GuidesTraining and Compliance Tracking
How to set up training requirements, track completion, and understand the compliance dashboard.
Feature GuidesKnowledge Hub and Ask Paddy
Build a searchable knowledge base for your team and let the AI assistant handle common questions.
Feature GuidesHACCP Plan Management
Create and manage HACCP plans for your food safety compliance, including Critical Control Points, corrective actions, and reviews.
Feature GuidesRisk Assessments
How to create risk assessments, require staff sign-off, and schedule periodic reviews.
Feature GuidesTraining Sign-Offs
Require staff to acknowledge they've read important procedures by enabling sign-offs on knowledge articles.
Feature GuidesManaging Suppliers
How to add and manage your supplier information.
Feature GuidesCleaning Schedules & Records
Maintain comprehensive cleaning records to demonstrate hygiene compliance.
Feature GuidesSFBB Packs
SFBB (Safer Food Better Business) is a food safety management system designed by the Food Standards Agency. Paddl helps you create and maintain your SFBB pack.
Feature GuidesEHO Dashboard (Mobile)
Access your compliance dashboard on mobile to prepare for Environmental Health Officer inspections.
Feature GuidesDocuments and Staff Sign-Off
How to upload documents, require staff signatures, and track sign-off completion.
Feature GuidesConfiguring Your Business Profile
Set up your business profile including organization details, logo, and location configuration.
Feature GuidesCustomer Complaint Management
Track and resolve customer complaints systematically to improve service and identify patterns.
Feature GuidesSupplier Management
Keep track of all your suppliers in one place with contact details and notes.
Feature GuidesCreating Routines
Routines are recurring tasks that staff complete on a schedule.
Feature GuidesStaff Training Tracking
Track required training and certifications for your team.
Feature GuidesAllergen Matrix
How to set up your allergen matrix, import data in bulk, and keep it updated.
Feature GuidesManaging Alerts
Learn how to view, manage, and resolve alerts for equipment, documents, tasks, and compliance items.
Feature GuidesDelivery Check Records
Document delivery inspections to maintain food safety and quality standards.
Feature GuidesPest Control Management
Document pest control measures and contractor visits to maintain hygiene standards.
Feature GuidesAccident & Near Miss Reporting
Document workplace accidents and near misses to maintain safety records and identify hazards.
Feature GuidesUnderstanding the Dashboard
The Dashboard gives you an at-a-glance view of your compliance status and recent activity.
Feature GuidesPreparing for EHO Visits
The EHO (Environmental Health Officer) dashboard helps you prepare for inspections.
Feature GuidesManager Mode on Mobile
Learn how to use manager features on the mobile app, including team oversight and content creation.
Feature GuidesDocument Signing
Learn how to request and complete digital signatures for documents, SFBB packs, and risk assessments.
Feature GuidesCompleting Tasks (Mobile)
Staff complete their assigned tasks through the mobile app.
Feature GuidesDocument & Article Versioning
Paddl tracks changes to knowledge articles, allowing you to view history and understand what's changed.
Feature GuidesUploading Documents
Store compliance documents in Paddl for easy access and expiry tracking.
Feature GuidesStaff Training Matrix
View and manage your team's training status, assign requirements, and track certificate expiries.
Feature GuidesSubmitting Quick Reports
Quick reports let staff log incidents and requests immediately from the mobile app.
Feature GuidesCreating Knowledge Articles
Build your internal knowledge base with articles that staff can access from the mobile app.
App BasicsInviting and Managing Team Members
How to invite staff, assign roles, and organise your team into groups.
Feature GuidesPersonal Compliance Dashboard
Track your personal compliance status including documents, training, risk assessments, and inductions.
App BasicsAdmin Panel Overview
The Admin Panel is your central hub for managing compliance, tasks, and team operations. Access it from any desktop browser at manage.paddl-ai.co.
App BasicsInviting Team Members
Build your team by inviting staff members to Paddl. Each person gets their own account with role-based access.
App BasicsSetting Up Your Business
When you first sign up for Paddl, you'll go through a quick setup process to configure your business.
Feature GuidesStaff Check-In & Check-Out
Paddl uses GPS-verified check-ins to track attendance and ensure staff are at the correct location.